SAN JOSE, Calif., May 6, 2021 /PRNewswire/ — Whatfix, a leader in Digital Adoption Solutions (“DAS”), today announced that it has launched a partnership with C-Clear Partners, to help organizations across the Benelux region accelerate their digital transformation initiatives by driving the adoption of CRM platforms such as Salesforce and Microsoft Dynamics. This partnership will help C-Clear Partners’ customers in the pharmaceutical, manufacturing, and public sector industries enhance their employee experience, reduce their support and training overhead, and maximize the return on their technology investments.
Companies investing large budgets in new enterprise software expect to see immediate results but often encounter inadequate user adoption. Through Whatfix’s contextual, interactive, and real-time in-application guidance, C-Clear Partners can now help their customers reduce the time to launch newly implemented CRM tools, improve employee productivity, and reduce training costs and support tickets.
“User adoption of new enterprise software and justifying technology spend is very challenging for businesses globally,” said Khadim Batti, CEO and co-founder, Whatfix. “We’re excited to extend our offerings in Europe through this partnership with C-Clear Partners and guide their customers to quickly adopt CRM tools.”
“Designing great experiences is the best way to gain the trust and loyalty of users. Our combined solution with Whatfix ensures that our customers reap the benefits of powerful platforms such as Salesforce and Microsoft Dynamics even faster and continue to do so in the long run,” said Kasim El Bastani, Partner at C-Clear Partners.
About C-Clear Partners
Based in Mortsel, Belgium, C-Clear Partners is focused on improving customer engagement processes. They achieve this by concentrating on 4 pillars: Shaping your Customer Strategy and transforming it into an actionable plan based on your business objectives. Creating your customer facing processes and designing state-of-the art customer platforms. Managing and improving your processes once they are live. Last but not least, we have a dedicated team of experienced consultants who can guide our customers during large CRM implementations.
Whatfix is a Digital Adoption Solution that disrupts Application Training, Learning, and Support content by providing Contextual, Interactive, Real-Time, and Autonomous user guidance – driving additional adoption and productivity gains. Whatfix has a proven record of increasing employee productivity by 35%, reducing training time and costs by 60%, reducing employee case tickets by 50% and increasing application data accuracy by 20%.