{"id":16389,"date":"2022-12-17T18:36:14","date_gmt":"2022-12-17T18:36:14","guid":{"rendered":"https:\/\/whatfix.com\/blog\/?p=16389"},"modified":"2026-01-12T16:23:56","modified_gmt":"2026-01-12T16:23:56","slug":"user-onboarding-examples","status":"publish","type":"post","link":"https:\/\/whatfix.com\/blog\/user-onboarding-examples\/","title":{"rendered":"17 Best Onboarding Flow Examples for New Users (2026)"},"content":{"rendered":"

Like a first impression, new user onboarding<\/a> is your users\u2019 first interaction with your product. Getting your user to know your product with custom new user flows<\/a> is a great opportunity to introduce them to your product\u2019s UX\/UI and direct them to your core features.<\/p>\n

The onboarding phase is also a time when you\u2019re at a high risk of losing a user \u2013\u00a0 especially if your new user onboarding UX<\/a> is complicated and clunky. A great onboarding experience aims to empower your users to realize your product\u2019s value in the shortest amount of time.<\/p>\n

In this article, we\u2019ll examine new user onboarding experiences from fifteen real-world apps, websites, and services to identify what makes them effective and how you can replicate them for your application.<\/p>\n

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What are examples of the best new user onboarding tours?<\/h2>\n
    \n
  1. Grammarly<\/a><\/li>\n
  2. Slack<\/a><\/li>\n
  3. Flipboard<\/a><\/li>\n
  4. PlanetHS<\/a><\/li>\n
  5. Arcade Software<\/a><\/li>\n
  6. Evernote<\/a><\/li>\n
  7. Netflix<\/a><\/li>\n
  8. Canva<\/a><\/li>\n
  9. Duolingo<\/a><\/li>\n
  10. Takealot.com<\/a><\/li>\n
  11. Box<\/a><\/li>\n
  12. StoryChief<\/a><\/li>\n
  13. Airtable<\/a><\/li>\n
  14. PlayStation 5<\/a><\/li>\n
  15. TicketSmarter<\/a><\/li>\n
  16. Pitch<\/a><\/li>\n
  17. Toucan<\/a><\/li>\n<\/ol>\n<\/div>\n

    What Is the Purpose of User Onboarding Flows?<\/h2>\n

    User onboarding is the first and most important part of the customer journey, as it introduces a product\u2019s features and functions. For most software products, it can take some time until the users realize the product\u2019s full potential and find real ROI. But by following user onboarding best practices<\/a>, product teams can enable new users up-to-speed quickly, allowing them to derive value from their new investment.<\/p>\n

    \"whatfix-user-guidance-gif\"<\/p>\n

    This moment when a user finds an application\u2019s benefits is called the \u201caha moment<\/a>\u201d \u2013 and a world-class onboarding experience helps to cut down the time it takes to get to this moment. This is referred to as a product\u2019s\u00a0time-to-value (TTV)<\/a>, and a low TTV means a high rate of\u00a0product adoption<\/a>.<\/p>\n

    Your new user onboarding flow should accomplish the following:<\/b><\/p>\n