{"id":73,"name":"Samantha Rohn","url":"","description":"Samantha is a Content Marketing Manager at Whatfix. Before joining, Sam spent 6+ years on the agency side at L2TMedia building its content and SEO operations.\r\n\r\nSam closely monitors the CRM, CX, and service team space, analyzing  emerging technologies, trends, and best practices. Sam also writer a bi-weekly LinkedIn column called <a href=\"https:\/\/www.linkedin.com\/newsletters\/digital-adoption-insider-6965665377552928769\/\">the Digital Adoption Insider<\/a>.\r\n\r\nGrowing up in Chicago, Sam still calls the Second City her home. 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