What is Digital Adoption?
Digital adoption refers to achieving a state where all of the digital tools and assets within an organization are leveraged to their fullest extent.
To achieve true digital adoption, people need to understand the functionality and benefits of digital processes. They need to be fully onboarded to the advanced features of the software and understand the reason behind the change.
Successful digital adoption can make a huge difference in your organization in terms of – ROI on your digital assets, streamlined workflows, automated business processes, increased customer satisfaction, increased employee satisfaction, an increase in productivity, etc.