What is Digital Transformation?
Digital Transformation (DT) is commonly thought of as the process of adopting enterprise technologies (one after the other) at a rapid pace to stay on track with continuously changing technology.
Digital transformation is more than just implementing new software. It encompasses everything that comes with updating an enterprise to be in line with new, innovative technologies and methods.
While digital transformation includes the adoption of new software, it also includes making sure new business processes are seamless, more automated, data-driven, and customer-centric.
Digital transformation is a huge endeavor, but critical if companies want to stay current with the latest business trends, technologies, and practices.
Working towards digital transformations helps organizations stay competitive, serve up relevant and valuable customer experiences, help employees save time through automation of mundane tasks, cut overhead costs, streamline employee onboarding, and improve communication among customers, employees, leadership, and stakeholders.
As the business world continues to evolve, digital transformation will become more and more of a priority. Companies that invest in digital adoption solutions, like Whatfix, will see higher success rates when it comes to digital transformation.