Personalize user experience, powered by data
Engage users with targeted experiences, with the help of behavioural data, across enterprise applications
Enable bi-directional data exchange between
your
apps and Whatfix
Contextualize Help Content
Segment Whatfix Help content based on user attributes from
other applications
Drive user engagement
Personalize in-app messaging with the help of behavioral data, and improve engagement
Enable data exchange
Automate bi-directional data flow between your apps and Whatfix securely, at scale
Connect your everyday apps with Whatfix
As part of its Open Ecosystem, Whatfix now integrates with diverse enterprise systems including CRM, HCM, Knowledge Base, Communication & Collaboration platforms, Analytics platforms, Survey tools, Video platforms, etc.
Unlock the full value of your applications
Segment Whatfix Help content based on role, function or any other attribute of the user as available on SuccessFactors
Send analytics data from Whatfix to Salesforce for reporting. Use any attribute data from Salesforce to segment Whatfix Help content
Integrate with Google Analytics to obtain insights into application usage. Segment Whatfix content based on GA segments
Global enterprises trust the Whatfix platform
“For employees, Whatfix is a part of Salesforce now. They expect to find in-app training and answers. If it wasn’t for Whatfix, there’d be very confused people on my sales team.”
Adam Shapiro
Senior Business Analyst
“We aim to enable our employees so they don’t have to place a call or refer to manuals while training. Using Whatfix, we can push training updates effectively and employees can get their answers using Self-help.”
Sonya Wheatley
IT Manager – Salesforce Administrator
