Drive Product Adoption
Improve onboarding, personalize training, and deliver smart self-serve support across your entire product suite.
Whatfix for ISVs
Whatfix for ISVs is a Digital Adoption Solution built for companies that make and sell their own software.
Improve time to value, drive adoption, and reduce training and support costs of all your products by providing digital guidance that’s contextual, interactive, and real-time.
94%
94% of ISVs expect a DAP to improve the overall adoption of their product.
90%
More than 90% of ISVs are confident that a DAP will improve their product’s onboarding experience
75%
Over 75% of ISVs in the B2B enterprise space are considering implementing a DAP in the next 1-2 years
Convert your users into product evangelists
For Product Managers:
- Delight users with a personalized onboarding experience
- Drive adoption of key features with in-app interactive guidance and contextual Help
- Seamlessly manage digital adoption content across your entire customer base
For Customer Success Managers:
- Drive adoption with a seamless product experience and by evangelizing high value features
- Obtain feedback through surveys to optimize user experience and drive retention
- Highlight new features, drive awareness, and increase usage
For Training and Learning Professionals:
- Drive down training and support costs with in-app training and on-demand support
- Deliver context-sensitive Help and implement learning in the flow of work
- Reduce the number of support queries by offering on-demand support in the moment of need
The Icertis Contract Intelligence platform is specifically designed for ease of use to accelerate time to value for our customers and maximize their return on this mission-critical investment. Integrating the Whatfix platform into our offering helps us drive digital adoption and improve engagement at some of the world’s largest companies by creating easy-to-follow, real-time, learn-by-doing onboarding experiences and providing self-help guided support.
George Painumkal
Sr. Director, Product Management
