Onboard, train and support Microsoft Teams web and desktop users with the Whatfix Digital Adoption Platform. Drive adoption and improve remote collaboration with Whatfix powered in-app guidance, learning and self help.
Guide users step by step to execute complex tasks and complete workflows rapidly using Whatfix In-App Guidance for Desktop Applications. Provide form filling guidance, validate data entry and automate repetitive tasks to improve efficiency among users.
Navigate new users to setup and configure applications intuitively. Provide a quick product tour of tabs and screens using videos and images to create an interactive user onboarding experience.
Build structured and personalized training plans to enable users to learn in the flow of work inside desktop applications. Send reminders to complete tasks and track progress of individual users with Whatfix analytics.
Create a self served support system and provide on-demand help from inside the application itself using Whatfix Self Help. Aggregate content from multiple knowledge sources into a central repository and contextually serve the most relevant content to users.
Increase in employee productivity
Reduction in training content creation and updation cost and time
Reduction in Level 1 application support queries
Showcase the right content, in the right format, at the right time, for each user, everywhere. Learn to use application features with Whatfix powered content on the app or on any external Learning Management System.
Whatfix allows content creation without the need for coding knowledge. Whatfix editor’s easy learning curve ensures rapid understanding and ramp up time for content creators on the platform.
Ensure user privacy with zero PII data collection and tracking. Whatfix is fully ISO 27001 and SOC 2 certified, and GDPR compliant.
Whatfix can be deployed as a simple browser extension across all Microsoft Teams users simultaneously. Whatfix provides separate extensions for content creating administrators and end users.
