Reduce Your Support Overhead

Whatfix empowers your users to self-service their queries and gives you deep insights into your product to cut down on your support costs

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Eliminate User Confusion

Whatfix provides a step-by-step guidance system that allows users to perform any task from start to end successfully. This reduces users’ confusion and their dependence on your help-desk.

Accelerate Learning via Context-Sensitive Help

Provide technical customer support in real-time without your users having to raise support tickets and wait for long periods of time for resolution of their queries. Whatfix’s user support solutions provide your user’s just-in-time contextual help which they can use to answer their queries at any time.

Provide Customer Service Across Multiple Touchpoints

Support Engagement

Whatfix’s in-app help reduces the overall support overhead. Our technical help solutions can be used across multiple touch points such as email, chat or social media to respond to users’ queries. Whatfix also integrates with other support applications to deliver seamless user experience.

Support Engagement

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Whatfix has made it super simple for us to incorporate helpful visual walk-throughs into our knowledge base content. Our users are able to get seamless self-service even on complex features due to Whatfix’s intuitive interface. Plus, it’s a breeze for our team to create and maintain our flows!

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Testimonial_image_hoverAbbie AlbrightDirector – Ent Product Mgmt, Maxwell Health

HOW WHATFIX WORKS

Design

DESIGN

Design interactive guides with zero coding using our simple to use Editor.

Engage

ENGAGE

Effectively engage your users across multiple touch points be it on your website, chat, knowledge base or LMS.

Analyze

ANALYZE

Measure the effectiveness of your user engagement using our advanced analytics.

Discover How Whatfix Can Help You

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Discover How Whatfix Can Help Your Business


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