Whatfix Blog > Customer Experience
Customer Experience Blog
Cut through our content library to find specific topics that help solve your customer experience challenges – from customer onboarding, education, retention, support, and more.
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Want to take a deeper dive? Click on any of these topics or explore our CX glossary page.
Explore customer experience categories
Customer Adoption & Education
9 Types of In-App Training to Enable Users (+Examples)
April 3, 2024
How to Create a User Guide (Examples, Tips, Tools)
August 2, 2023
12 Best Online User Manual Creation Tools (2024)
July 13, 2023
9 Best Customer LMS for Customer Training (2024)
June 29, 2023
10 Tips for Driving SaaS User Adoption in 2024
May 8, 2023
Client Onboarding Step-by-Step Checklist (+Template)
April 20, 2023
9 Customer and User Onboarding Challenges to Overcome (2024)
April 19, 2023
What Is Customer Adoption? +Benefits, Metrics, Tools
December 8, 2022
Customer Retention & Growth
50 Examples of Useful In-App Survey Questions
February 22, 2024
12 Best In-App User Feedback Tools (2024)
January 10, 2024
In-App Surveys: Best Practices, Examples, Types
January 10, 2024
How to Collect End-User Feedback (Best Practices)
January 9, 2024
50 Examples of Customer Satisfaction Survey Questions
January 5, 2024
What Is the AARRR Pirate Metrics Framework?
November 6, 2023
How to Conduct a Retention Analysis (+Examples)
November 3, 2023
13 Customer Experience Challenges to Overcome (2024)
October 4, 2023
Customer Support
How to Provide 24/7 End-User Support (+Challenges)
April 4, 2024
In-App Support: Best Practices, Examples, Types
December 29, 2023
17 Best Practices for Call Center Management (2024)
December 29, 2023
Help Desk vs Service Desk: What’s the Key Differences?
November 29, 2023
What Is a BPO Call Center? (Types, Pros, Cons)
November 9, 2023
26 Best Call Center Software (2024)
November 9, 2023
What Is a Help Desk? +Types, Benefits, Challenges
November 2, 2023
80 Examples of Winning Call Center Scripts
October 30, 2023
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CASE STUDY
How Marketboomer 6x Its ROI With Contextual, In-App Customer Onboarding
CASE STUDY
PlayOJO Reimagines Customer Onboarding and Gaming Experience with Whatfix
Software Clicks With Whatfix
Whatfix's digital adoption platform empowers your employees, customers, and end-users with in-app guidance, reinforcement learning, and contextual self-help support to find maximum value from software.