Customer Success Stories | Whatfix

Sentry Insurance Saved Nearly $1M With Better User Onboarding & Self-Help Support

Discover how Sentry enabled its customers and employees to use its technology stack with contextual in-app guidance and self-help support.

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Explore all case studies from Whatfix customers

Learn how organizations enable end-users and drive technology adoption for customers and employees with Whatfix.

Category

Performance Support,

Task Optimization

vizient-case-study-HERO

Vizient Eliminated Contract Errors With Embedded Workflow Guidance

Performance Support,

User Onboarding

old-mutual-case-study-HERO (1)

Old Mutual Transformed Its Advisor Experience With In-App Guidance

Performance Support,

Task Optimization

acorn-recruiting-case-study-HERO

Acorn Improved Recruiter Efficiency With Embedded Workflow Support

User Onboarding,

nten-case-study-HERO

NTEN Advances Its Digital Equity Vision With In-App Community Member Support

Change Management,

Performance Support

experian-case-study-HERO

Experian Drives Salesforce® Adoption Across Its Global Employee-Base With Whatfix

Change Management,

Performance Support

manpower-case-study-HERO

ManpowerGroup Accelerated Its Bullhorn ATS Transformation With Whatfix

Task Optimization

OMRON Reduced SAP Concur Expense Claim Rejections With In-App Tutorials

Performance Support,

User Onboarding

reg-case-study-HERO

REG Reduced Time-to-Proficiency 50% for Its CRM and ERP With Whatfix

Feature Adoption,

User Onboarding

takealot-case-study-HERO

Takealot Onboards New Sellers & Drives Advanced Feature Adoption With Whatfix

User Onboarding,

sophos-case-study-HERO

Sophos Saved $390,000 With In-App Technical Guidance and Self Support for Its Firewall Customers

Change Management,

Feature Adoption,

cardinal-case-study-HERO

Cardinal Health Accelerated User Adoption of Its New Website With Whatfix

Change Management,

Performance Support

ferring-case-study-HERO

Ferring Pharmaceutical Supports Its Icertis Contract Management Transformation With Whatfix

Performance Support,

Task Optimization

compass-group-case-study-HERO

Compass Group Simplified Its Contract Workflows & Accelerated Turnaround Time With Whatfix

Performance Support,

User Onboarding

sentry-case-study-HERO

Sentry Insurance Saved Nearly $1M With Better User Onboarding & Self-Help Support

Change Management,

Performance Support

reed-case-study-HERO

Reed Uses Whatfix to Accelerate Its CRM Transformation & Enable Recruiters

Performance Support,

User Onboarding

ableto-case-study-HERO

AbleTo Meets Exponential Demand for Mental Health Services Provision with Whatfix

Feature Adoption,

User Onboarding

marketboomer-case-study-HERO

Marketboomer Scaled Customer Onboarding With Guided Self-Service Experiences

User Onboarding

PlayOJO Reimagines Player Onboarding & Gaming Experience with Whatfix

Performance Support,

Task Optimization

hays-case-study-HERO

Hays Enhanced CRM Adoption and Employee Engagement With Whatfix

Feature Adoption,

User Onboarding

riversand-case-study-HERO

Riversand Onboards New Users & Drives New Feature Adoption With Whatfix