Software Clicks faster with Whatfix

Whatfix empowers users to unlock their true potential across all software experiences - web, desktop, and mobile.

Whatfix empowers users to unlock their true potential across all software experiences - web, desktop, and mobile.

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Whatfix Product Suite

Whatfix Digital Adoption Platform

Enable users with in-app guidance, on-demand user support, and customer contextual messages on web, desktop, and mobile applications.
Explore Whatfix DAP

Enable Users With In-App Guidance

Guide users through complex applications and processes with in-app Flows, Task Lists, Smart Tips, Pop-Ups, and more to enable end-users to learn in the flow of work with product-led experiences.

Self Help User Support

Enable end-users with Self Help, an in-app resource center that integrates with your existing knowledge repositories and support resources, providing contextual answers to user queries at the moment of need.

Guidance Analytics

Gather engagement and usage data on your in-app content built with Whatfix. See Task List completion rates, Flow dropoffs, Smart Tip views, common Self Help queries, and more.

  • Enable Users With In-App Guidance
  • Self Help User Support
  • Guidance Analytics

Whatfix Product Analytics

Unleash the full potential of your applications by analyzing engagement and making data-driven decisions that drive user adoption and product growth
Explore Whatfix Product Analytics

No-Code Event Tracking

Set up custom user events to track without engineering dependencies, empowering application owners for internal applications and product teams for customer-facing apps.

AI-Powered, Actionable Insights

No need for deep analytics expertise. With Whatfix Product Analytics, uncover insights using a simple natural language conversational interface.

Analyze and Engage in One Platform

Capture behavioral insights, analyze them with Funnels and Journeys, and use them to improve product experiences within a single platform.

  • No-Code Event Tracking
  • AI-Powered, Actionable Insights
  • Analyze and Engage in One Platform

Whatfix Mirror

Create interactive sandbox replicas of web applications to enable users with hands-on IT training without risking live software usage.
Explore Whatfix Mirror

Create Replica Application Environments

Easily create interactive, replica versions of any web app to provide end-users with a sandbox environment for hands-on software training or user testing when onboarding new employees, testing new features, or launching a new system.

Guide Users With Hands-On IT Training

Provide users with in-app guided experiences on your replica sandbox environments like Tours, Flows, and Task Lists to drive process adoption through simulated training experiences.

Auto-Capture IT Training Analytics

Automatically capture end-user behavior, actions, and engagement data to provide insights into the impact and ROI of your virtual IT training.

  • Create Replica Application Environments
  • Guide Users With Hands-On IT Training
  • Auto-Capture IT Training Analytics

See how the Whatfix Data-Driven DAP can help

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See why customers love Whatfix

“From the beginning, the Whatfix team has been responsive and easy to work with, Resource savings worth about $950,000 can be used now for profit-generating activities from the couple of different deployments that we have done with Whatfix.”

Amy Boldt

Learning Leader

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“With a heavily customized Salesforce instance and multi-cultural processes, the flexibility of Whatfix empowers us to get the right training to the right people at the right time!”

Lee Glenn

Senior Specialist, Global CRM Training

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“Whatfix has helped solve many of our new user onboarding issues, and having Whatfix as a single centralized place for the latest training documentation is a game changer.”

Alan C

Senior Content Developer

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“We have gotten really positive feedback about Whatfix. Team leaders confirm it’s a fantastic opportunity for self-learning because it enables users to search in-application and find answers to their questions quickly.”

Katja Marggraf

Business Owner ERO for GSC+DK

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“Training was becoming a bottleneck to growth. We have hundreds of hotels worldwide using PurchasePlus – and that number is rising fast. We could no longer host the increasing number of Zoom training calls. It was also putting pressure on our support network to manage the incoming enquiries.”

Drew Nixon

Head of Customer Success

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“For employees, Whatfix is a part of Salesforce now. They expect to find in-app training and answers. If it wasn’t for Whatfix, there’d be very confused people on my sales team.”

Adam Shapiro

Business Analyst
Cardinal Health

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Innovation at Whatfix

We are on a mission to create a world where individuals are empowered to freely use and experience the benefits of technology.

Explore more with Whatfix


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Empower your team with seamless software adoption. Whatfix makes it easy!

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