Why Whatfix stands out

Digital adoption platforms are not the same. While DAPs share similar features, there are core functionality and differentiators that make Whatfix the most trust digital adoption partner – from its patented technologies, customer-centric approach, and multi-product offering.

COMPARE WHATFIX VS. THE REST

Check-markEasy no-code content creation and management
Content authors effortlessly create and maintain contextual in-app guidance across any application with a no-code visual editor and powerful element detection capabilities.
Check-markAdoption anywhere on desktop, mobile, and web apps
Whatfix supports in-app content creation on desktop, mobile, and web applications. iFrames and Citrix-built apps are supported, and our DAP for Mobile is purpose-built for optimal mobile experiences.
Check-markYour dedicated DAP partner
Whatfix provides comprehensive, white-glove customer onboarding and success services for every customer. This includes a dedicated customer success manager, a DAP program manager, content authoring support, and 24/5 unlimited support.
Check-markMore than DAP
Whatfix is more than a DAP. Product Analytics enables organizations with no-code event tracking and Mirror provides virtual, hands-on user training via replicate sandbox environments.

The Competition

red-xTechnical skills required
Creating and maintaining in-app content requires knowledge of CSS for content creation and jQuery for element detection, leading to complex learning curves and tedious content maintenance.
red-xPrimarily supports mobile or web-based applications only
Most DAP competitors only support web or mobile apps – but not both. Few DAP vendors provide desktop app, iFrame, and Citrix support.
red-xBasic analytics on your DAP-built in-app content
Most DAPs provide guidance analytics on in-app content usage and lack the ability for custom user event tracking, requiring third-party integrations with an analytics tool like Mixpanel, Amplitude, or Whatfix Product Analytics.
red-xNo sandbox environments for hands-on training
Whatfix is the only DAP that provides organizations with a no-code tool for quickly create replicate sandbox environments of your enterprise software, allowing you to conduct beta user tests and train users without impacting your operations and application data.
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“Whatfix reimagines our training. The DAP is easy to use – even for non-technical users. It supports in-app guidance across any interface and platform. And it’s so easy to update materials, we can keep pace with the system changes. Looking back, Whatfix was one of the best decisions we have made.”
- ABBY ESSIN | SR. MANAGER, OPERATIONS SERVICES
WALKME PENDO APPCUES USERPILOT USERLANE
In-App Guidance
No-code content editor mini-whatfix-logo-compare Check-mark Check-mark Check-mark Check-mark Check-mark
In-app resource center & knowledge aggregation mini-whatfix-logo-compare Check-mark Check-mark Check-mark Check-mark Check-mark
Field validation mini-whatfix-logo-compare Check-mark Check-mark
Auto translation mini-whatfix-logo-compare Check-mark Check-mark Check-mark
Surveys and polls mini-whatfix-logo-compare Check-mark Check-mark Check-mark Check-mark Check-mark
Usage analytics mini-whatfix-logo-compare Check-mark Check-mark Check-mark Check-mark Check-mark
Export content to PDFs, video, LMS mini-whatfix-logo-compare
Create sandbox environments for user training mini-whatfix-logo-compare
Desktop support mini-whatfix-logo-compare Check-mark Check-mark Check-mark
Mobile support mini-whatfix-logo-compare Check-mark Check-mark Check-mark Check-mark
Citrix-app support mini-whatfix-logo-compare
SCORM compliant mini-whatfix-logo-compare
Product Analytics
No-code custom event tracking mini-whatfix-logo-compare Check-mark Check-mark
Auto capture basic user events mini-whatfix-logo-compare Check-mark Check-mark
User funnels and journeys mini-whatfix-logo-compare Check-mark Check-mark
Cohorts mini-whatfix-logo-compare Check-mark Check-mark
Real-time & retroactive data mini-whatfix-logo-compare Check-mark Check-mark
AI-powered insights mini-whatfix-logo-compare Check-mark
Customer-Centric Approach
Dedicated CSM for all customers mini-whatfix-logo-compare Check-mark
Content author training mini-whatfix-logo-compare
DAP program manager mini-whatfix-logo-compare
24/5 support mini-whatfix-logo-compare Check-mark
See Why Software Clicks Better With Whatfix

See why companies choose
Whatfix over the competition
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“Whatfix has helped solve many of our new user onboarding issues, and having Whatfix as a single centralized place for the latest training documentation is a game changer.”
ALAN C | SR CONTENT DESIGNER
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“Whatfix Studio UI is easy to use, we can customize onboarding flows and add specific tooltips per account. We can identify problem areas our users face and take actions based on analytics.”
PRAVEEN R | HEAD OF PRODUCT MARKETING
Ready to Whatfix?