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Ticket Deflection: How to Reduce Support Tickets in 2021

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Levi Olmstead
August 31, 2021

What is a Knowledge Base? +Types, Benefits, Tips

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Levi Olmstead
August 16, 2021

15 Best Knowledge Base Software in 2021

Blog Author

Levi Olmstead
August 10, 2021

What is Customer Self-Service? + Best Self-Service Software

Blog Author

Disha Gupta
July 22, 2021

Whatfix’s Secret to Success: Our Customer-First Approach

Blog Author

Stephanie Roodhouse
May 26, 2021

35 Best Salesforce Blogs & Podcasts in 2021

Gokul Suresh
January 21, 2020

The Value of Web Self-Service for Enterprise Applications

Ronia Reji
February 8, 2019

13 Customer Experience Management Tools in 2020 For An Improved CX

Ronia Reji
October 28, 2018

Why Application Support is Broken and How to Fix It

Amar Tejaswi
May 31, 2018

Contextual Help: Making Help more Relevant to the User

Shivani Nalkar
August 22, 2017

6 Customer Support Metrics and SaaS Benchmarks For 2020

Amar Tejaswi
August 7, 2017

8 Customer Support Strategies to Retain Millennials

Shivani Nalkar
July 26, 2017

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