Customer Retention & Growth Archives - The Whatfix Blog

Customer Retention & Growth

Customer retention and growth include all customer activities, engagement, and interactions with a product post-onboarding that help retain and upsell customers. This may also be known as product-led growth.

10 Best Customer Retention Software (2024)

January 31, 2023

In-App Surveys: Best Practices, Examples, Types Read More »

How to Predict & Prevent Churn: 7 Factors & Indicators (2024) Read More »

Customer Effort Score: 16 CES Questions to Ask (2024) Read More »

What Is Customer Health Score? How to Measure It Read More »

How to Calculate & Reduce Customer Churn Rate (2024) Read More »

50 Examples of Customer Satisfaction Survey Questions Read More »

Customer Experience in Banking in 2024 (+Challenges) Read More »

10 Best Customer Retention Software (2024) Read More »

9 Tips to Build a Customer Communication Strategy (2024) Read More »

16 Must-Track Customer Retention Metrics for Growth (2024) Read More »

Newest Articles on Customer Retention & Growth

50 Examples of Useful In-App Survey Questions

12 Best In-App User Feedback Tools (2024)

In-App Surveys: Best Practices, Examples, Types

How to Collect End-User Feedback (Best Practices)

50 Examples of Customer Satisfaction Survey Questions

What Is the AARRR Pirate Metrics Framework?

How to Conduct a Retention Analysis (+Examples)

13 Customer Experience Challenges to Overcome (2024)

Customer Experience in Banking in 2024 (+Challenges)

How to Predict & Prevent Churn: 7 Factors & Indicators (2024)

Customer Effort Score: 16 CES Questions to Ask (2024)

13 Must-Track Customer Experience KPIs & Metrics (2024)

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