Careers at Whatfix
Jump Aboard the Rocketship
Please explore our careers section to find positions that align well with your current skills and future aspirations.
Let’s work together!
Please select the Team and Location for which you’d like to explore job opportunities below:
*We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Hear it from the team
Life at Whatfix
We are a Can-Do Company
We don’t let obstacles and challenges defeat us. We are biased towards action over inaction. We approach problems with purpose and work efficiently to achieve our goals.
Flexible Working Hours
Spread across 5 time zones, we work on schedules that best fit our lives. We communicate asynchronously, work autonomously, and take ownership of our work. This freedom and mutual trust permeate the organization.
When it comes to something as special and important as becoming a parent, we believe our team members should be able to spend some time with their little one(s). Our formal policies and cultural support make sure of that.
Whatfix invests in your career growth by providing a path for continuous on-the-job learning and development. Apart from regular coaching and feedback, we also provide resources & interventions to support your professional development.
We are here to make things smooth as you transition to your new role and your new life. In addition to providing all major relocation services, all new hires are provided financial support when moving from one major city or country to another.
Work with the Best
True to our principle of Hire Better Than Us, Whatfixers represent the best of all domains. Working with such a talented group of professionals is a source of constant learning and inspiration. Never a dull moment, indeed.
We provide space for our people to take ownership and operate autonomously. They have the freedom to innovate and experiment in their respective roles while maintaining accountability towards larger objectives.
A debate/ discussion/ discourse is worthless if you are not thinking about the customer. We go above and beyond to add value to customers.
Treat people with empathy
We interact with people all over the world with different cultures, nationalities, and time zones. We must ensure Empathy and Respect for each other in order to collaborate and compete.
Frugal, not cheap
We are mindful of every dollar spent and are clear of the value addition. We are careful in spending and utilizing our resources. One good rule of thumb – spend it like it’s your own resources. At the same time, we are mindful of maintaining healthy business metrics.
Ethics, And Integrity above all else
We do not lie, steal, or represent false details to anyone whom we interact with. We portray the correct picture and our customers and partners appreciate us for our honesty.
We mandate direct, open, and honest communication & feedback. Any other way dilutes our focus on customers and our ability to collaborate and compete.
Hustle Mode ON
We want every interaction to be quick, be it customer queries, legal inquiries, feature releases, or our application performance. Most decisions are reversible. We want to make such decisions faster so that our execution is equally fast. We are not afraid to reverse such decisions if required/ necessary.
Fail fast, Scale fast
We experiment, fail fast, learn from it, and re-experiment. We are not afraid of failures, We use them as stepping stones. We scale fast once we see the success of the experiment.
No boundaries or hierarchies for communication
We are all approachable, and all of us are just a calendar request away. No boundaries or hierarchies for communication and no direct communication is treated as an escalation. We do what we have to get our job done.
Deep dive, Innovate
We build our expertise & go deeper. If we do not know what to learn/innovate in a particular area then it is a mental block & we are not creatively thinking enough.
There is no alternative to hard work. We believe that our jobs can be done better if we can work harder than now. We learn to switch off & spend quality time with our families.
Hire people better than us
No compromise in hiring, We will sacrifice speed in hiring. We want to hire & work with people who are better than us.
Do it as you own it
We do it as we own it, There is nothing outside the job scope. We are accountable for results, not for plan/execution/activities.
Trust is the foundation
We trust each other. We are self-critical, We don’t mind having to accept a failure or say “Sorry” to others. We are in the business of adding value, not just making money.
- Positive 86%
- Negative 11%
- Neutral 2%
Driving The Future Now
Only a handful of companies get a shot at becoming a leader in their category and grow as visionaries. Whatfix is privileged to be one such company. We have emerged as a leader in the Digital Adoption Solutions (DAS) space by enhancing user efficiency, enterprise productivity, and business outcomes for our customers. We are growing exponentially in revenue and headcount.
The hiring process is contextual to every role. Its baseline typically involves submitting your application, participating in a phone or virtual interview, and then an in-person or virtual final interview.
Work schedules vary depending on the role and location. Whatfix offers competitive compensation and benefits packages that include health insurance, retirement plans, and paid time off.
Requirements vary by position and are listed in the job description on our Careers page for each individual role.
You can apply for an open role through our Careers page by submitting your resume and filling out an online application.
Whatfix is a growth company, meaning we are at the forefront of innovation and disruption. This means internally, we are continuously working towards creating a clearly defined role-leveling system where our employees can learn, develop, and grow into experts in their field.
Global Customer Success & Services
Research & Development
(Document for other departments will be added shortly)
At Whatfix, we believe to grow fast and innovate, experiment at scale, and break down silos, we need to take a people-centric approach.
This means that we have an in-office first approach to the workplace. However, as a global company, we have employees working globally in both hybrid and remote settings.
At Whatfix, there are multiple ways in which you can voice out your ideas, suggestions, and feedback.
- Anonymous Feedback: There might be situations where employees may want to share their ideas, opinions, or feedback anonymously. Whatfix facilitates that through an anonymous feedback portal
- Amber: Amber is a smart, AI Chief Happiness Officer with a mission of “making the voice of every employee felt heard and valued”. Periodically, employees receive an email from our CEO to facilitate a conversation over the course of their tenure with Whatfix.
- 1:1 HR Connects: At any time, employees are open to directly connecting with the HR team via email, Slack, or in an in-person or virtual meeting.
- Business Leadership Connect: At Whatfix, we encourage direct, open, and honest communication. If required, employees can connect directly with the leaders as well.
- Other Channels include “Ask Me Anything” sessions with leadership and founders, dinner connects with CXOs, and annual survey forms via vendors like Great Place to Work.
Typically, our talent acquisition team reaches out to candidates within 5-7 days of receiving an application.
Great question! Here are a few tips for successfully navigating the Whatfix hiring process.
- Research Whatfix and our category space.
- Have a detailed understanding of the roles & responsibilities from the job description
- Reflect on your previous career wins, losses, learnings, and initiatives.
- Have a data-driven, well-written resume of 2 or less pages.