Whatfix has been named a Leader in the first ever Forrester New Wave™: Digital Adoption Platforms, Q4 2022. In the Forrester report, Whatfix is positioned with the highest score in the strategy category among all evaluated vendors.
Whatfix has been featured in Gartner’s first ever Market Guide for Digital Adoption Platforms 2022. According to Gartner "By 2025, 70% of organizations will use digital adoption platforms across the entire technology stack to overcome still insufficient application user experiences.”
451 Research explores the growth of DAP, the evolving customer's needs of these platforms, and the reasons why Whatfix has experienced an annual recurring revenue (ARR) growth of +76% and net revenue retention (NRR) rate growth of +132% among its enterprise customers in 2021, despite the COVID-19 pandemic.
Everest Group conducted survey-based research of 90+ DAP buyers which revealed that 72% of the buyers had already implemented DAP, while the other 28% were currently in the planning stage to support their digital transformation efforts. Read the report to see their findings.
In this first edition of the Digital Adoption Platform Playbook, Everest Group unveils insights on the role of DAP in digital journeys, strategies to help enterprises improve outcomes from their DAP investments, and why the DAP market size has grown 75% since 2019 to a market cap of over $950M.