Accelerate Source-to-Pay Adoption & Maximize ROI

With Whatfix for S2P applications, support users in the flow of work, maximize usage, and create frictionless procurement workflows.

Achieve procurement outcomes with frictionless source-to-pay workflows

Accelerate eProcurement user onboarding and drive S2P application adoption

Reduce new employee time-to-proficiency and enable eProcurement end-users with contextual, guided in-app experiences like Flows, Task Lists, and Smart Tips to improve productivity, drive adoption, and achieve source-to-pay outcomes.

Support S2P application users in the flow of work and drive productivity

Whatfix enables all procurement application end-users to complete S2P-related tasks such as quality control, purchase ordering, inventory management, vendor onboarding, etc. with in-app performance support at critical moments – eliminating e-procurement friction, reducing errors made by end-users, and improving process governance.

Analyze S2P application usage, identify friction points, and optimize HR processes

Analyze how end-users engage with your in-app content, like Task List completion rates, Flow dropoffs, and Smart Tip views. With Product Analytics, track custom user events and analyze user behavior via Funnels, Journeys, and Cohorts to drive adoption and create frictionless procurement experiences.

Source-to-Pay Software Click Better With Whatfix

See why procurement teams at Fortune 1000 enterprises choose Whatfix as their digital adoption partner.

No-code content editor

Create contextual in-app guidance and support content tailored to end-users roles and needs with Whatfix Studio.

Smart context

Automatically deliver contextual in-app guidance and support to end-users depending on where they’re at an application, the business process, their role, and more.

Immerse S2P application users with hands-on training

Create replica sandbox environments of your procurement applications for hands-on training without risking live software usage.

Analyze and engage in one platform

Capture user events and usage data to identify areas of friction and take a data-driven approach to new in-app guidance, and improve procurement experiences within a single platform.

AI-powered

Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app tasks based on user input, and more.

Customer-centric approach

Our digital adoption experts help you drive outcomes, from dedicated onboarding, post-deployment content author training, 24/5 support, our customer community, and Center of Excellence.

Ferring accelerated its procurement transformation and enabled its workforce to Icertis in-app assistance and performance support

Read the case study

Software Clicks Better With Whatfix

With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.