Unified Digital Adoption Platform Built for the Modern Enterprise
Accelerate time-to-proficiency, reduce errors, and maximize ROI from every technology investment.
Capabilities That Power Digital Adoption Excellence
Pairing advanced features like content authoring, guidance targeting, and analytics with modern AI, Whatfix helps organizations turn every software investment into measurable outcomes.
Guidance
Guide users in the flow of work
Accelerate onboarding, streamline workflows, and eliminate errors with step-by-step in-app guidance.
Self Help
Deliver just-in-time support
Provide contextual help at the moment of need, keeping employees productive without leaving the app.
Analytics
Optimize workflows with data
Track engagement and identify friction points with actionable, data-driven insights.
AI Agents
Expand what’s possible
Automate content management and support with purpose-built AI agents for guidance and insights.
Surveys
Capture feedback in context
Run in-app surveys directly in the flow of work to enable continuous improvement.
AI for User Guidance & System Adoption
Use AI agents to author and update content, adapt guidance based on user behavior, and proactively turn insights into new experiences. GenAI capabilities unlock user productivity by providing suggestions for the next best action or relevant help documentation, all in the flow of work.
Enterprise-grade content lifecycle management
Deploy with confidence using a robust framework designed for global scale, security, and business continuity.
Agile Authoring
Empower anyone to create content with purpose-built AI and a pre-built template library.
Localize content for a global workforce instantly across multiple languages.
Release Governance
Ensure brand standards with multi-level sign-offs and dedicated staging environments for auto-testing.
One-click rollback and change impact analysis ensure guidance stays intact as software evolves.
Omnichannel Scaling
Repurpose content into videos, slide decks, PDFs, and how-to articles to scale training.
Embed directly into your LMS, Knowledge Base, and release notes for unified knowledge delivery.
Built for the Modern Enterprises
See why leading enterprises choose Whatfix to accelerate adoption and maximize the value of their IT investments.
No-code content
editor
Effortlessly create and maintain contextual in-app guidance across any application with a true no-code editor, matching content to your brand identity without relying on development resources.
Unified approach to digital adoption
Bridge the gap between learning and doing. Whatfix is the only DAP that pairs in-app guidance with application simulation, enabling teams to build hands-on sandboxes that acclerates proficiency, improves skills, and accurately assess readiness.
Cross-application workflow support
Whatfix’s open ecosystem supports cross-app processes, guiding users across systems without disruption. This eliminates friction in complex workflows and ensures seamless full-stack adoption.
Customer services that drive outcomes
Whatfix combines dedicated enablement support, author training, technical support, and customer success frameworks to help teams accelerate adoption, scale effectively, and prove ROI.
Any Application. Any Environment.
We have you covered.
Whatfix can overlay on any enterprise software or custom application, including web, desktop, mobile apps, and VDI (Citrix) environments. This flexibility enables seamless cross-application workflows and supports diverse enterprise tech stacks, making Whatfix the most well-rounded digital adoption platform for complex use cases.
Trusted by Enterprises.
Loved by Users
faster time-to-value on digital investments.
higher ROI on enterprise software.
higher user proficiency after 3 months.
increase in overall user productivity.
end-users enabled with Whatfix in-app guidance.
See what customers are saying about Whatfix
“We were evaluating other DAP vendors, but the engagement with Whatfix was unreal; we just hit it off. The willingness of the people at Whatfix to come together and make it work was a difference-maker.””
Hein Pieters, Head of Advisor Solutions at Old Mutual
“With Whatfix, we take a platform-by-platform approach to adoption benchmarks. The in-tool support and ability to quickly create content is a gamechanger.”
Stephanie Dull, Marriott International
“Whatfix reimagines our training. Its easy to use and supports in-app guidance on any platform. It’s so easy to update materials, we can at last keep pace with the system changes. Looking back, Whatfix was one of the best decisions we have made.”
Abby Essing, Operation Services at REG
“The problem with any system training is that it’s really hard to tailor training based on user roles. Training needs to be flexible. With Whatfix, you can instantly access information, rather than wait until a subject matter expert is available.”
Nichola Holdship, People Development Manager at Acorn
Security & Compliance
Your Security Is Our Priority
As a Digital Adoption Platform provider, we must stay aware of regulatory requirements for data. Whatfix’s compliance team ensures our data handling practices meet these requirements.
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