Create Frictionless Higher Education Experiences & Drive User Adoption
With Whatfix for Higher Education, support end-users in the flow of work, maximize technology usage, and create frictionless workflows for admins, faculty, and students.
Unlock the Full Potential of Higher Education Software
Enable your faculty, staff, and students with contextual in-app guidance and real-time support to drive user adoption and maximize technology ROI.
Accelerate higher education modernization
Reduce admin and faculty time-to-proficiency for new applications, enable students with guided digital experiences, and achieve higher education transformation outcomes with role-based onboarding and training.
Provide proactive, self-service user support
Enable your administration, faculty, and students with embedded workflow support at key friction points, driving operational efficiency, improving student services, and reducing the burden on IT support teams.
Track application usage and identify workflow friction
Analyze how higher education staff and students engage with your in-app content and digital experiences. Capture and analyze user behavior and application adoption without engineering support. Auto-capture user events and attributes to create frictionless student experiences and more efficient admin and faculty workflows.
Centralized user feedback with in-app surveys
Build and launch in-app surveys to understand admin, faculty, and student sentiment, manage feature requests, personalize onboarding, and close the feedback loop.
End-to-end adoption platform, across the application lifecycle
Higher Education Software Clicks Better With Whatfix
See why leading colleges and universities choose Whatfix as their digital adoption partner.
No-code content
editor
Effortlessly create and maintain contextual in-app guidance across any application with a true no-code editor, matching content to your brand identity without relying on development resources.
Unified approach to digital adoption
Bridge the gap between learning and doing. Whatfix is the only DAP that pairs in-app guidance with application simulation, enabling teams to build hands-on sandboxes that acclerates proficiency, improves skills, and accurately assess readiness.
Cross-application workflow support
Whatfix’s open ecosystem supports cross-app processes, guiding users across systems without disruption. This eliminates friction in complex workflows and ensures seamless full-stack adoption.
Customer services that drive outcomes
Whatfix combines dedicated enablement support, author training, technical support, and customer success frameworks to help teams accelerate adoption, scale effectively, and prove ROI.
Trusted by Enterprises.
Loved by Users
64%
faster time-to-value on digital investments.
67%
higher ROI on enterprise software.
37%
higher user proficiency after 3 months.
72%
increase in overall user productivity.
49M
end-users enabled with Whatfix in-app guidance.
Whatfix reimagines our training. The DAP is easy to use – even for non-technical users. It supports in-application guidance across almost any interface and platform. It’s so easy to update materials, we can finally keep pace with the system changes. Looking back, Whatfix was one of the best decisions we have made.
Abby Essing
Security & Compliance
Your Security Is Our Priority
As a Digital Adoption Platform provider, we must stay aware of regulatory requirements for data. Whatfix’s compliance team ensures our data handling practices meet these requirements.
WHITEPAPER
How to Build a Higher Education DAP Business Case
Learn how to create an enterprise business case for pitching a DAP investment to key stakeholders.
BLOG
Digital Transformation in Higher Education
See how higher education institutions are driving business outcomes by transforming student services and core business processes – and how to accelerate digital ROI.
REPORT
The Forrester Wave™: Digital Adoption Platforms, Q4 2024
Read why Forrester named Whatfix a leader in its most recent Forrester Wave™ report.
BEST-IN CLASS SOLUTIONS
Recognized by
industry leaders
Software Clicks Better With Whatfix
In-app guidance. Hands-on simulations. Actionable analytics. One unified, AI-powered platform to drive adoption and maximize ROI.