ERP

ERP Systems Clicks Better With Whatfix’s Digital Adoption Platform

Enable end-users on SAP S/4HANA, Sage Intacct, Oracle NetSuite, MS Dynamics 365, or any ERP system with contextual in-app guidance, reinforcement training, user communication, and moment-of-need support built with Whatfix’s no-code Visual Editor to drive ERP adoption and achieve business outcomes.

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DAP on ERP Benefits

Whatfix drives business outcomes by enabling employees with better ERP experiences

Enable your end-users with contextual assistance and drive ERP adoption.

Reduce new employee time-to-proficiency and enable ERP end-users with contextual, guided in-app experiences like Flows, Task Lists, and Smart Tips to improve productivity, drive adoption, and achieve business outcomes. 

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Support ERP end-users at the moment of need

Whatfix enables all ERP end-users – from manufacturing, finance, healthcare, or HR team members – to complete ERP-related tasks such as managing inventory, accounts payable, vendor management, and more efficiently with in-app performance support at critical moments – eliminating ERP friction, reducing errors made by end-users, and improving process governance.

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Understand how end-users engage with your ERP and optimize processes

With Whatfix Guidance Analytics, analyze how ERP end-users engage with your Whatfix-built in-app content, like Task List completion rates, Flow dropoffs, and Smart Tip views. With Product Analytics, capture and analyze ERP end-user behavior and adoption without engineering support, including user actions, attributes, event tributes, and auto-capture to better frictionless ERP experiences and workflows.

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REG enables its Oracle JD Edwards end-users with Whatfix in-app guidance and support, reducing time-to-proficiency by 50%.

Whatfix DAP on ERP Features

See How Whatfix Enables ERP End-Users

In-App Guidance

Use Whatfix’s no-code Visual Editor to create in-app guided content in your ERP like Flows, Task Lists, Smart Tips, Beacons, Pop-Ups, Field Validations, and more. Onboard new end-users quickly with Tours and Task Lists, manage constant change with Pop-Ups, drive process adoption with Flows, alert employees of timely information with Smart Tips, and more.

 

Self Help

Self Help is an in-app resource center that integrates with your employee support content and company policies like your company procedures, SOPs, playbooks, workflows, training resources, and more, providing a searchable help center with contextual answers to ERP end-user queries. Self Help entries trigger in-app Flows to guide end-users through processes like how to onboard a new supplier or complete the billing process.

Guidance Analytics

Guidance Analytics provides ERP end-user engagement and usage data on your in-app content built with Whatfix. See Task List completion rates, Flow dropoffs, Smart Tip views, common Self Help queries, and more.

By The Numbers

The Whatfix difference

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Increase in employee productivity
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Reduction on ERP support queries

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Reduction in ERP training content creation costs

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Reduction in ERP go-to-launch enterprise applications

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Faster time to ERP proficiency for a new employee
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Reduction in ERP knowledge discovery time