HCM

Unleash the Full Potential of Your Human Capital Management Suite

Improve your employee’s HCM adoption with real-time guidance and personalized, self-support. Deliver a simple user experience, while improving your employee’s HCM proficiency with in-app engagement flows.

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Benefits

Reduce support cost

Make contextual help available at the moment of need, built directly within your HCM. Make your employees self-sufficient with a personalized self-help knowledge center within their work environments – reducing the burden on your support team.

 

Improve data accuracy and compliance

Guarantee accuracy of your employee data and compliance to organizational policies with the help of data-entry recommendations, smart tips and data-validation.

 

Increase employee engagement and HCM adoption

Improve adoption of your HCM application with personalized onboarding, in-app guidance and training, and real-time support that’s contextual to the role of each employee.

 

Learn how ManpowerGroup scales training and drove adoption of its new Applicant Tracking System (ATS) Bullhorn without losing productivity, with 92% of employees using Whatfix Self-Help to find answers on their own.

Product FEATURES

Key features that are relevant for this solution

Flows

Guide your users through key workflows with step-by-step interactive guidance.

 

Self-Help

Reduce the burden on your support team by creating a self-sufficient workforce with self-service, contextual help embedded directly into your applications.

 

Pop-up and Beacon

Draw attention to new or underused features within your applications, driving productivity and software proficiency across your organization.

Easily inform users about items that need immediate attention with in-app popup alerts.

 

By The Numbers

The Whatfix difference

1.25x
Increase in employee productivity
45%
Reduction on support queries

84%
Reduction in training content creation costs

65%
Reduction in go-to-launch enterprise applications

3x
Faster time to proficiency for a new employee
30%
Reduction in knowledge discovery time


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