Authoring Agent
Accelerate in-app guidance creation and content management
Turn plain-text prompts into in-app guidance that accelerates content creation.
Adapt guidance instantly as processes and systems evolve.
Apply AI authoring rules to deliver enterprise-scale personalization with precision.
Turn plain-text prompts into in-app guidance that accelerates content creation.
Adapt guidance instantly as processes and systems evolve.
Apply AI authoring rules to deliver enterprise-scale personalization with precision.
Guidance Agent
Deliver contextual knowledge and real-time assistance in the flow of work
Transform knowledge management and surface the right information at the right moment.
Support employees with AI that summarizes documentation and highlights essential details.
Guide users step-by-step through back-office tasks to increase accuracy and productivity.
Transform knowledge management and surface the right information at the right moment.
Support employees with AI that summarizes documentation and highlights essential details.
Guide users step-by-step through back-office tasks to increase accuracy and productivity.
Insights Agent
Reveal adoption friction and build an action plan with AI-driven insights
Uncover insights from behavioral analytics to improve user adoption using natural-language prompts.
Extract targeted insights and generate data-driven guidance ideas from broad questions that address friction points and streamline workflows.
Close the feedback loop by turning qualitative feedback into actionable insights
Uncover insights from behavioral analytics to improve user adoption using natural-language prompts.
Extract targeted insights and generate data-driven guidance ideas from broad questions that address friction points and streamline workflows.
Close the feedback loop by turning qualitative feedback into actionable insights
AI Roleplay
Build skills and confidence with AI-powered roleplay and simulations
Create AI roleplay scenarios that strengthen customer-facing skills.
Deliver immersive training that blends AI roleplay with guided simulations.
Assess readiness and generate personalized development paths for every employee.
Create AI roleplay scenarios that strengthen customer-facing skills.
Deliver immersive training that blends AI roleplay with guided simulations.
Assess readiness and generate personalized development paths for every employee.
Whatfix AI FAQs
Whatfix AI leverages generative AI and large language models (LLMs), augmented with our proprietary context engine, ScreenSense. ScreenSense understands real-time application context and user intent, enabling intelligent, in-flow actions across enterprise application landscapes.
Whatfix AI empowers organizations to unify, operationalize, and scale their digital adoption strategies.
With Whatfix AI, organizations can achieve business outcomes such as accelerated time-to-proficiency, fewer user errors, less rework, fewer support tickets, and greater ROI from enterprise software investments.
Whatfix AI is built with a human-in-the-loop approach. We continuously monitor performance, incorporate structured feedback, and apply governance controls to benchmark and improve output quality. AI Agents are designed to assist users, with humans remaining responsible for final decisions and actions.
Whatfix AI operates within secure, enterprise-grade cloud environments with strong encryption and access controls. Customer data is logically segregated, and AI agents are designed to use only the minimum data required to generate relevant outputs. We do not use customer data to train AI models.
Whatfix AI is designed to assist humans, not act independently. We use built-in safeguards, monitor system behavior, and ensure users review and act on AI outputs. Human oversight remains central, helping reduce the risk of inaccurate or unintended results.
Speak to a Whatfix expert
See how Whatfix AI helps enterprises scale their digital adoption strategy and achieve outcomes from digital transformation investments with AI-powered in-app guidance, simulation training, and adoption insights.