Whatfix AI integrates intelligent context and intent across our suite, expands what application owners and content creators can achieve with AI Agents, and delivers advanced solutions through AI-first products—all powered by ScreenSense. Together, they unlock productivity, accelerate workflows, and optimize performance, turning AI into business outcomes.
AI Agents are semi-autonomous, role-specific assistants embedded across every Whatfix product. They simplify creation, analysis, and guidance, automating complexity so teams can build content, uncover insights, and complete tasks faster with greater impact.
Automate the creation, configuration, and data capture of content and workflows across applications. With simple natural language prompts, instantly generate fully configured in-app experiences—accelerating deployment, ensuring consistency, and reducing manual effort.
Use Cases:
Change Management Software Rollout
Workflow Guidance User Onboarding
Deliver contextual, AI-powered support directly in the flow of work. Guidance agents distills complex information into relevant answers, driving adoption, accelerating task completion, and reducing support dependency without disrupting user workflows
Use Cases:
Just-in-Time Support Regulatory Governance
Self-Service User Communication
Edge Case Guidance
Turn data into action by analyzing user behavior, feedback, and performance. Leaders can ask questions in natural language to instantly uncover patterns, adoption gaps, and friction points, enabling data-driven decisions that optimize processes and outcomes
Use Cases:
Workflow Optimization Journey Mapping
Problem Management Cohort Analysis
Product Benchmarking Software Usage Tracking
Whatfix AI is designed to operate how you need it to, ensuring a remarkable level of contextual precision that keeps humans in control.
Constantly monitored AI models with an active feedback loop powered by humans to benchmark, measure, and improve prediction quality.
No data is shared or stored, creating customer-centric data silos that provide organizations with an AI model unique to your underlying data.
Our AI framework puts humans in the driver’s seat, ensuring human-provided feedback and direction models AI output and predictions.
Discover how enterprises are already achieving value across their AI investments with Whatfix.
“We’re integrating Whatfix with Semler GPT. So when users ask how to do something—like ‘create a sales order for a new car’—they’re not just shown a document. The AI starts the process for them. Eventually, agents may do the entire task.”
Morton Rye Christensen, CIO of Semler
“Whatfix helps us drive Copilot adoption, improve user awareness, and enhance learning capabilities in the flow of work. We can inform sellers on newly launched features within the application and navigate them through how to leverage them quickly and easily.”
Leela Chilamkurthy, Sr. Product Manager at Microsoft
In-app guidance. Hands-on simulations. Actionable analytics. One unified platform to drive adoption and maximize ROI. With Whatfix AI, expand your reach and enable every task, team, and transformation to click better.