Accelerate Feature Adoption & Unlock Technology ROI Potential
Shorten time-to-value for new features, unlock the potential of advanced capabilities, and realize measurable impact on business outcomes from your software and IT investments.
Turn New Features into Business Value
Whatfix empowers enterprises to guide users to discover, learn, and embrace new functionality faster and with less friction, delivering measurable business impact.
Increase Feature Discovery and Awareness
New features often go unnoticed. With Whatfix Flows, Task Lists, and Smart Tips, application owners can spotlight new functionality directly in the flow of work, ensuring users are aware of the change from day one.
Accelerate Feature Adoption With Contextual Guidance
Even when features are discovered, users need help learning how to use them. Whatfix Flows and Tours provide step-by-step, in-app walkthroughs that guide users through real tasks, eliminating confusion, activating users, and accelerating adoption.
Measure Usage With Real-Time Analytics
Compare how cohorts engage with new features, identify friction in your funnels, and replay sessions to view workflows through your users’ eyes. AI Insights transform raw usage data into clear recommendations, helping application owners quickly spot drop-offs and optimize workflows.
Scale Usage With a Continuous Adoption Approach
Close the feedback loop with in-app surveys to capture user sentiment and identify barriers to adoption. Combine this with your behavioral data to refine features, improve training, and drive ongoing feature engagement.
End-to-end adoption platform, across the application lifecycle
Feature Adoption for the Tech-Savvy Enterprise
See why leading enterprises choose Whatfix to accelerate workflows, unlock user productivity, and maximize the value of their new features and advanced capabilities of their enterprise software and IT investments.
No-code content
editor
Effortlessly create and maintain contextual in-app guidance across any application with a true no-code editor, matching content to your brand identity without relying on development resources.
Unified approach to digital adoption
Bridge the gap between learning and doing. Whatfix is the only DAP that pairs in-app guidance with application simulation, enabling teams to build hands-on sandboxes that acclerates proficiency, improves skills, and accurately assess readiness.
Cross-application workflow support
Whatfix’s open ecosystem supports cross-app processes, guiding users across systems without disruption. This eliminates friction in complex workflows and ensures seamless full-stack adoption.
Customer services that drive outcomes
Whatfix combines dedicated enablement support, author training, technical support, and customer success frameworks to help teams accelerate adoption, scale effectively, and prove ROI.
Trusted by Enterprises.
Loved by Users
64%
faster time-to-value on digital investments.
67%
higher ROI on enterprise software.
37%
higher user proficiency after 3 months.
72%
increase in overall user productivity.
49M
end-users enabled with Whatfix in-app guidance.
With Whatfix, Takealot has enabled its sellers to make their first sale, master features, keep up with advanced selling techniques, and overcome support issues with self-guided experiences.
Louanne Reynolds, Product Manager at Takealot
Security & Compliance
Your Security Is Our Priority
As a Digital Adoption Platform provider, we must stay aware of regulatory requirements for data. Whatfix’s compliance team ensures our data handling practices meet these requirements.
BLOG
How to Drive Feature Adoption: Best Practices
Learn how to accelerate new feature adoption, from launch to value realization.
WHITEPAPER
How to Build a DAP Business Case
Learn how to create an enterprise business case for pitching a DAP investment to key stakeholders.
REPORT
The Forrester Wave™: Digital Adoption Platforms, Q4 2024
Read why Forrester named Whatfix a leader in its most recent Forrester Wave™ report.
BEST-IN CLASS SOLUTIONS
Recognized by
industry leaders
Software Clicks Better With Whatfix
In-app guidance. Hands-on simulations. Actionable analytics. One unified, AI-powered platform to drive adoption and maximize ROI.