Guidance

In-app guidance makes the most of each moment

Whatfix makes it easy for users to navigate and learn how to use products with task-based, interactive, step-by-step tooltips. What’s even more impressive is how easy it is to create content and implement walkthroughs. No. More. Code.

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Get a faster ROI with quick content creation


Zero Coding

Our intuitive content creation tools enable you to make effective content without depending on your IT team.


Accurate Data

Our intuitive content creation tools enable you to make effective content without depending on your IT team.


Mobile Focused

Our intuitive content creation tools enable you to make effective content without depending on your IT team.

Features

The Whatfix approach to in-app guidance

Flows

Goal-based guidance

Walkthroughs are a great way to deliver goal-based guidance that matches a user’s role, competence, and location in the application. By using goal-based guidance, Whatfix encourages users to complete tasks in real-time, making progress feel effortless.

  • Learn by doing
  • The right content at the right time

Automation

Automatic, precise targeting

Automatically create segments for deep personalization and better targeting, based on the user’s specific needs and where they are in the application.

  • Proper context drives engagement
  • Automated flows for faster deployment

Data Validation

Condition-based walkthroughts

Automatically create segments for deep personalization and better targeting, based on the user’s specific needs and where they are in the application.

  • Simplify complex workflows
  • Using conditions helps users gain specific, relevant knowledge

By the numbers

The Whatfix difference

1.25x
Increase in employee productivity
-45%
Reduction on support queries

84%
Reduction in training content creation costs

65%
Reduction in go-to-launch enterprise applications

3x
Faster time to proficiency for a new employee
30%
Reduction in knowlegde discovery time


Testimonial
“Whatfix has made it super simple to add walkthroughs into our knowledge base. It’s a breeze for us to create and maintain flows.”
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