WHATFIX

Sub-Processors Portal

Last updated: 20 September, 2023, effective as of 20 September, 2023

The matrix below provides the current list of Sub-processors authorized to process Whatfix DAP customer data in accordance with the applicable service agreement.

Whatfix uses the following Sub-processors for hosting and providing the Whatfix DAP:

Sub Processor Registered Office Scope of Service
Microsoft Azure Redmond, USA Cloud service provider for hosting Whatfix Platform (US Customers)
Microsoft Azure Ireland Dublin, Ireland Cloud service provider for hosting Whatfix Platform (EU Customers)
Zendesk San Francisco, USA Support ticketing service
Salesforce San Francisco, USA Customer relation management
Infobeans Pune, India Digital Adoption Assistant /Professional services
SDS Consultancy Warwickshire, UK Digital Adoption Assistant /Professional services
CAN!DO CONSULTING (PTY) LTD Woodmead, South Africa Digital Adoption Assistant /Professional services
Datadog New York, USA Observability platform
Appeq Delaware, USA Account insights of Whatfix customers

 

The following Whatfix affiliates may function as sub-processors in the course of providing the Whatfix Platform.

Sub Processor Registered Office Scope of Service
Whatfix Private Limited Bangalore, India Platform management, customer support and other operational services