WHATFIX
Sub-Processors Portal
Last updated: 20 September, 2023, effective as of 20 September, 2023
The matrix below provides the current list of Sub-processors authorized to process Whatfix DAP customer data in accordance with the applicable service agreement.
Whatfix uses the following Sub-processors for hosting and providing the Whatfix DAP:
Sub Processor | Registered Office | Scope of Service |
---|---|---|
Microsoft Azure | Redmond, USA | Cloud service provider for hosting Whatfix Platform (US Customers) |
Microsoft Azure Ireland | Dublin, Ireland | Cloud service provider for hosting Whatfix Platform (EU Customers) |
Zendesk | San Francisco, USA | Support ticketing service |
Salesforce | San Francisco, USA | Customer relation management |
Infobeans | Pune, India | Digital Adoption Assistant /Professional services |
SDS Consultancy | Warwickshire, UK | Digital Adoption Assistant /Professional services |
CAN!DO CONSULTING (PTY) LTD | Woodmead, South Africa | Digital Adoption Assistant /Professional services |
Datadog | New York, USA | Observability platform |
Appeq | Delaware, USA | Account insights of Whatfix customers |
The following Whatfix affiliates may function as sub-processors in the course of providing the Whatfix Platform.
Sub Processor | Registered Office | Scope of Service |
---|---|---|
Whatfix Private Limited | Bangalore, India | Platform management, customer support and other operational services |