Whatfix Recognized as a Leader and a Star Performer in the 2023 Everest Group DAP PEAK Matrix® Assessment

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“Whatfix’s commitment to innovation, user-centric approach, and robust product capabilities have helped it emerge as a Leader and a Star Performer in this year’s DAP PEAK Matrix® Assessment. Its investments in enhancing product analytics and content creation experience, coupled with partner ecosystem expansion, have contributed to its healthy growth in FY 2021-22. As enterprises increasingly rely on digital tools to drive productivity, Whatfix solidifies its role as a strategic partner, ensuring that these investments translate into tangible results

Sharath Hari N
Vice President at Everest Group

For the fourth consecutive time, Everest Group recognizes Whatfix as a DAP Leader

Everest Group has recognized Whatfix as a Leader for the fourth time and a Star Performer for the second time in its Digital Adoption Platform (DAP) PEAK Matrix® Assessment 2023. In the report, global research and analyst firm Everest Group reviewed 23 DAP vendors and placed them into three categories based on its findings: ‘Leaders’, ‘Major Contenders’, and ‘Aspirants’.

Whatfix was one of two DAP vendors recognized as a Leader and a Star Performer. It was also one of three vendors that were responsible for more than 60% of the annual DAP revenue. Everest Group assigned DAP vendors on a grid-style matrix, with the Y axis measuring “market impact” and the X axis measuring “vision and capabilities.”



Everest Group noted that Whatfix had strengthened positioning as a Leader in the DAP industry. In 2022, Whatfix experienced strong YoY growth in overall revenue and the number of clients. Whatfix continued to maintain a diverse portfolio of partners across different geographies and industries, and made significant improvements in overall customer satisfaction and increased customer value.

The report also highlighted Whatfix partnership growth, improved Product Analytics product line and capabilities, new pricing model, enhancements to its DAP desktop & mobile offerings, and its internationalization.

Read this report to:

  • Understand the latest trends influencing the DAP market.
  • Get insights into the different DAP products and providers available.
  • Identify the right DAP solution for their organization’s needs.
  • Benchmark your organization’s DAP against other DAPs in the market.

Download the full report to see why Whatfix is the DAP market leader→

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