P&C Insurance

Boost Productivity with Better P&C Insurance Software Training

With Whatfix, create better onboarding and training programs to improve your organization’s P&C solution adoption and proficiency. Build personalized workflows and Task Lists for different employee personas such as account managers, claims offices, and underwriters. Whatfix integrates directly into P&C apps such as Guidewire, Duck Creek, and other popular P&C platforms.
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Use Cases

Digital adoption in real-time

Better P&C software training and onboarding

Accelerate the time it takes employees or users to learn a new software application. With step-by-step walkthroughs on how to use a feature, users get an interactive way to learn on the job. 

Make data-driven decisions

 By understanding how your users interact with an application, you can identify areas of friction and improve user experience. Understand pain-points by tracking actions and completion rates to see how you can improve feature adoption.

 

Eliminate confusion and frustration

Change doesn’t need to be a challenge. Make business transformation easy with in-app pop-ups that highlight and explain new processes and application changes. 

 

Product Features

Power up your power users

Body Default automatically create segments for deep personalization and better targeting, based on the user’s specific needs and where they are in the application.

Self Help

Provide contextual, self-service help when employees need it most using flows, videos, and links.

Smart Tips

Reduce errors made in policy or claims processing with contextual, just-in-time Smart Tips

Pop-up

Make announcements, conduct surveys, send reminders and more – directly in the app.

 

By The Numbers

The Whatfix difference

1.25x
Increase in employee productivity
45%
Reduction on support queries

84%
Reduction in training content creation costs

65%
Reduction in go-to-launch enterprise applications

3x
Faster time to proficiency for a new employee
30%
Reduction in knowledge discovery time


Learn how Sentry Insurance leverages Whatfix to create customized end-user training 40% faster than developing content in-house - saving over $950,000 in training and content creation costs.

Experience the Benefits of Whatfix Today