30-60-90 Day Plan for New Hires (+Free Template)

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Starting a new job is equally exciting and intimidating – there’s so much to learn, new tools to adopt, people to meet, and a brand-new culture to adjust to.

An effective employee onboarding process enables new hires to become productive quickly, directly impacting organizational success and driving business outcomes.

The 30-60-90-day plan is a common goal-orientated framework for onboarding new hires and enabling employees to transition into new roles.

A 30-60-90 plan enables employees to absorb as much information as possible, master core job responsibilities, develop new skills, adopt role-specific tasks and responsibilities, and make a lasting impact at their new organization.

30-60-90 Day Plan Onboarding Structure

30-60-90 Day Plan Onboarding Structure

Here is a breakdown of what new hires can expect in their first 30, 60, and 90 days in a new job role:

30 Day Plan: Learning and Integration

The first 30-day phase is focused on understanding, listening, and learning, with the goal of integration. In this stage, new hires learn the ins and outs of the company, the people, products or services, and department and role-specific knowledge.

For example, a new seller would need to understand the demographics, market, and ideal buyer of their new sales territory.

Week 1: Orientation and Introductions

  • Introduction to the company, team members, and key stakeholders.
  • Overview of company policies, procedures, and tools.
  • Set initial expectations and provide resources for self-study.

Weeks 2-4: Training and Observation

  • Detailed training sessions specific to the role.
  • Watching demos and tutorials for product knowledge training.
  • Shadowing experienced colleagues to understand workflows and processes.
  • Begin small tasks and projects under supervision.

Goals:

  • Understand the company culture and values.
  • Learn the basics of the job role and responsibilities.
  • Build relationships with team members and key contacts.

60 Day Plan: Contribution and Engagement

60 days into onboarding is the perfect opportunity to evaluate what new hires have learned and put it to the test. In this phase, new employees begin implementing what they’ve learned in their onboarding and training into actual practice.

For our new seller example mentioned earlier, they may begin testing the first pitches, identifying new leads, and nurturing prospect and client relationships.

Week 5-7: Increased Responsibility

  • Start handling more significant tasks and projects independently.
  • Participate in team meetings and contribute ideas.
  • Receive regular feedback and guidance from the manager.

Weeks 8: Midpoint Review

  • Conduct a review meeting to discuss progress and address any challenges.
  • Adjust the plan if necessary based on feedback and performance.

Goals:

  • Demonstrate growing competence in the job role.
  • Start making meaningful contributions to projects.
  • Continue building professional relationships within the team and organization.

90 Day Plan: Full Integration and Performance

​​By 90 days in, new hires will have a well-rounded understanding of the company’s operations and their expectations regarding their role and responsibilities. In the third and final onboarding month of their 30,60,90 day onboarding plan, new hires will examine the actions and outcomes of their first few months to identify their wins or opportunities in the team. They are now empowered to help refine processes wherever improvement may be needed, and then focus their attention towards the next quarter and its goals.

Week 9-11: Full Engagement

  • Take on full responsibility for the job role.
  • Lead small projects or initiatives.
  • Collaborate with other departments on cross-functional tasks.

Weeks 12: Final Review

  • Conduct a comprehensive review of the new hire’s performance.
  • Provide feedback and discuss long-term goals and career development.
  • Celebrate milestones and acknowledge achievements.

Goals:

  • Achieve full proficiency in the job role.
  • Exhibit strong alignment with the company’s values and goals.
  • Establish a solid foundation for future growth and development within the company.

Elements of a 30-60-90 Day Plan

A 30-60-90 day plan includes information, an overview of all onboarding and training expectations, goals for each phase, the people they should connect with, and helpful resources to support them in reaching those goals.

Here are the main elements of a successful and impactful 30-60-90 day plan to empower new employees:

Focus

Focus defines the main areas of attention for each phase of the plan:

  • 30 Days: New hires learn about the company, culture, and job role.
  • 60 Days: Starts contributing to projects and applying knowledge.
  • 90 Days: Demonstrates influential contributions.

Priorities

A successful 30-60-90 day plan should clarify how onboarding tasks and learning objectives should be prioritized for new hires.

  • 30 Days: Complete onboarding, understand processes, and build relationships.
  • 60 Days: Implement projects and show measurable contributions.
  • 90 Days: New hires complete significant projects and establish themselves as valuable team members.

Measurable Goals

For each 30-day cycle of new hires’ first 90 days, set measurable goals that build on one another to provide clarity and focus.

  • 30 Days: Finish onboarding training and understand core products/services.
  • 60 Days: Manage small projects and apply learned skills.
  • 90 Days: Take ownership of larger projects and achieve specific performance metrics.

Success Metrics

Each goal must have a measurable success metric to monitor and understand how new employees track their onboarding goals and outcomes.

  • 30 Days: Completion of onboarding activities and positive initial feedback.
  • 60 Days: Successful execution of initial projects and meeting deadlines.
  • 90 Days: Achieving project goals, increased productivity, and positive performance reviews.

Benefits of a 30-60-90 Plan

Here are some of the most significant benefits of a 30-60-90 day plan.

1. Smoother onboarding

A 30-60-90 day plan significantly enhances onboarding by providing a clear and structured roadmap for new employees. This plan helps new hires understand their role, the company culture, and key processes more quickly and effectively.

Outlining specific tasks and expectations for the first three months reduces uncertainty and builds confidence, enabling new employees to become productive team members faster.

2. Keeping track of goals

The 30-60-90 day plan is instrumental in keeping track of goals by breaking the onboarding period into manageable phases, each with specific, measurable objectives. This clear delineation of goals ensures that both the employee and their manager are aligned on what needs to be achieved at each stage. Regularly reviewing these goals helps monitor progress, making it easier to stay on track and adjust objectives as needed.

3. Better time management

A 30-60-90 day plan promotes better time management by dividing the initial period into three distinct phases, each with prioritized tasks and objectives. This approach helps new employees manage their time effectively by focusing on high-priority activities.

By knowing exactly what is expected in the first 30, 60, and 90 days, employees can allocate their time and efforts more efficiently and ensure steady progress toward their goals.

4. Aids in development plans

The 30-60-90 day plans support employee development plans by clearly identifying the skills and competencies that need to be developed in the short term. By setting specific learning and performance goals for each phase, the plan provides a structured framework for professional growth.

This helps new employees understand where to focus their efforts and allows managers to provide targeted support and resources.

5. Track employee performance

Tracking employee performance is easier with a 30-60-90 day plan, as it establishes clear benchmarks and success metrics for each phase of the onboarding period. This structured approach allows managers to provide timely, constructive feedback based on predefined goals and objectives.

By regularly reviewing performance against these metrics, managers can quickly identify strengths and areas for improvement, ensuring that new hires are on the right path to success. This ongoing assessment helps make data-driven decisions regarding additional employee training, or other HR actions, ultimately leading to a more effective and engaged workforce.

Free 30-60-90 Day Plan Template

If you don’t have a 90-day plan template, download it below and customize it according to your requirements.

Remember that the first 30 days will require the most structure as they cover aspects that every new employee will experience. The 60—and 90-day ranges can be tuned to focus more on the department, seniority, and individual roles and responsibilities.

 

TEMPLATE
30-60-90 Day Plan Template

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30-60-90 day template

Tips For Successful Implementation Of a 30-60-90-Day Plan

Here are a few tips to help you implement a 30-60-90 day plan in your organization.

1. Set realistic expectations

The goal of a 30-60-90 day plan is to give new hires an overview of their purpose within the company. Before creating a 30-60-90 day plan, it is important to remember that there is only so much a new team member can learn in their first few months of employment. While you may have a lot of topics to address, try to leave new hires with a manageable amount of information at once, especially for the first 30 days.

2. Set SMART goals

The goals for the 30-60-90-day phases need to be SMART goals: specific, measurable, attainable, realistic, and time-bound.

Here is an example of SMART goal setting:

  • General/Vague Goal: Employees must be onboard and adopt the company’s CRM.
  • SMART Goal: After completing a 2-week training program (time-bound, attainable), all employees will be able to create and manage leads and accounts on the company’s CRM platform.

3. Assign an onboarding buddy

Implement an onboarding buddy program to help new hires settle into an unfamiliar environment. An onboarding buddy is a current employee who assists the new hires and acts as a support system throughout their onboarding process.

An onboarding buddy educates the new hire about the company’s day-to-day processes, introduces them to the team, helps build social connections, supports their immediate productivity on the job, and helps them feel comfortable in the new work environment.

4. Schedule a 30 or 90-day check-in meeting

The HR department should schedule check-in meetings with all new hires after settling into their new role. These meetings are held 30 or 90 days after the new employee’s start date – but the exact date is flexible.

While this meeting should be informal, it still needs to be filled with active dialogue on the continued progress of the new hire in becoming a productive team member. Here are a few checkpoints to be covered in these check-in meetings:

  • Ask employees about their first 90-days experience
  • Review their performance with their manager and offer feedback
  • Ask new hires about their biggest challenges
  • Get feedback on the onboarding buddy
  • Talk about career planning and progression
  • Gather feedback on the employee onboarding process and new hire training
  • Understand if they have the support, resources, and equipment they need to work efficiently
  • Ask direct managers to establish a regular check-in schedule for all employees
  • Discuss their employee development plan for the future

30-60-90 Day Plan Example

Most 30-60-90 day plans share similar action items and goals, like connecting with team leaders, learning company policies, and understanding a company’s products and differentiators.  However, 30-60-90 day plans also have fair amounts of personalization, heavily dependant on the employee’s role, the company’s size, and its industry.

Let’s look at a 30-60-90 day plan example for a new sales manager:

First 30 Days: Learning & Integration

Understand company culture and processes

  • Attend all orientation sessions.
  • Read the company handbook and review the organizational chart.

Build relationships

  • Meet with team members, key stakeholders, and other department heads.
  • Attend team meetings and one-on-one sessions with direct reports.

Familiarize yourself with the company’s products and services

  • Complete product training modules.
  • Review current sales materials and read case studies.
  • Watch recorded sales demos.
  • Spend time each day completing modules on the company’s product offerings and competitive advantages.
  • Utilize sandbox product demos to learn by doing.

Assess current sales strategies

  • Begin to analyze and audit existing sales processes and strategies.
  • Spend time with a top-performing sales rep to observe their approach and techniques.
  • Ask questions about current challenges and areas of sales friction.

Days 31-60: Contributing & Planning

Start contributing to sales efforts

  • Begin managing small accounts or sales leads.
  • Assist in developing sales pitches and strategies.

Develop a sales improvement plan

  • Audit current sales processes and databases to identify areas of improvement.
  • Build reports highlighting inefficiencies.
  • Propose and secure leadership buy-on on new initiatives or strategies to drive sales outcomes.

Deepen relationships with key clients

  • Schedule meetings with top clients to understand their needs and expectations.
  • Gather feedback from customers on products and services.
  • Begin building rapport and trust with key clients.

Begin performance tracking

  • Implement tracking mechanisms to monitor sales performance.
  • Set initial performance metrics and goals for the team.

Days 61-90: Leading & Optimizing

Implement sales strategies

  • Announce new processes and strategies to sellers.
  • Implement new sales initiatives proposed in your 60 day goals.
  • Monitor effectiveness and analyze seller adoption.
  • Provide training and support to the sales team on new strategies.

Optimize sales processes

  • Begin streamlining existing sales processes where you’ve previously identified friction.
  • Introduce new tools into your sales stack.

Achieve initial sales targets

  • Work with the team to meet or exceed initial sales targets set during the first 60 days.
  • Adjust strategies as needed based on performance data.

Establish long-term goals

  • Set long-term sales goals and create a roadmap for achieving them.
  • Develop a comprehensive sales plan for the next quarter, including specific targets for revenue growth, market expansion, and customer acquisition.

4 Tools for Facilitating a 30-60-90 Day Plan

Here are four tools to help new managers and L&D professionals effectively manage 30-60-90 day plans for new hires.

1. Whatfix

Whatfix enables your 30-60-90 day plan by building employee onboarding task lists to create a self-serve onboarding journey for your new hires – directly in the digital apps and processes they’re learning and using.

Whatfix digital adoption platform overlays on any web, desktop, and mobile application and guides new users with interactive, in-app walkthroughs of a company’s software tools and digital processes. Whatfix guides new employees with its mission-critical software, enabling a fast ramp-up time and improving overall application adoption of common business software such as CRM, ERP, HCM, and other enterprise platforms.

whatfix-dap

Here are some of the major highlights of Whatfix features that enable the perfect onboarding process for new hires:

  • Personalized employee onboarding experience
  • Welcome new users with the first call-to-action based on their role
  • New users discover enterprise applications with guided tours
  • Analyze the impact on onboarding objectives and optimize guidance flows in real-time
  • Create task lists with required tasks that a new user needs to complete in order to get started with an application
  • Create a sense of achievement when tasks are completed

2. Guru

Guru is a knowledge management system that helps create a level playing field where new hires that helps themselves to find relevant information and revisit it post training. Guru’s employee onboarding solution enables better communication, cheaper and efficient onboarding, and helps new employees become productive quickly.

Some major features of Guru’s onboarding software that help streamline the new-hire onboarding process.

  • Automated onboarding enables new hires to proceed at their own pace and lowers the costs of administrative support.
  • Consolidate company knowledge in a single place for new hires to find all the information they need for their 30-60-90 day plan.
  • User-level data enables managers to monitor employee performance and provide the necessary help.

3. Trello

Businesses use Trello to assemble and organize a list of the necessary onboarding materials for the new hires. Its visualization features allow new hires to see and digest the 30-60-90 day plan information all in one place. The tool is intuitive and interactive. It enables HR and managers to create tasks for new hires, attach files, set up checklists, include due dates, add comments, and much more. Here’s what the Trello onboarding dashboard looks like

trello

4. Mindtickle

Mindtickle is a sales training and onboarding software that focuses on training and performance management for sellers to manage their first 90 days. This solution features readiness-tracking to understand how new sales reps perform over time and offers pre-built templates to deliver helpful information quickly. Sales leaders can also use program insights to analyze teams, manage skill development, and use existing data to improve their overall training process.

trello

Employee Onboarding Clicks Better With Whatfix

Implementing a 30-60-90 day plan is a proven strategy for ensuring the successful onboarding and long-term performance of new hires.

With a digital adoption platform like Whatfix DAP, you can enable your new hires with in-app guided onboarding experiences and on-demand performance support to take it to the next level. Whatfix DAP overlays on any application (like CRMs, ERPs, HCMs, etc.) and guides new users with interactive, in-app walkthroughs of contextual business processes. This enables employees to learn by doing, significantly reducing their time-to-productivity.

Whatfix-Mirror-Guidance-Training-GIF

Whatfix Mirror enables you to create replica sandbox environments of enterprise software applications to provide an interactive, duplicate application environment for your end-users to learn with hands-on experiences on your actual workflows without impacting your company data and performance.

Whatfix-Mirror-Capture-Screen-GIF

With over 700 customers, Whatfix empowers companies to drive business outcomes by enabling employees with in-app guided experiences in the flow of work, driving productivity, governance, and technology adoption.

Ready to learn more? Request a Whatfix demo now!

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What Is Whatfix?
Whatfix is a digital adoption platform that provides organizations with a no-code editor to create in-app guidance on any application that looks 100% native. With Whatfix, create interactive walkthroughs, product tours, task lists, smart tips, field validation, self-help wikis, hotspots, and more. Create replica sandbox environments of your enterprise software to provide hands-on end-user training. Understand how users are engaging with your applications with advanced product analytics to benchmark KPIs time-to-completion and process governance, empowering you to make data-driven improvements to your application workflows.
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