For corporate learning & development teams, understanding employee training effectiveness is a challenge. Surveys are a great first step in benchmarking the impact your workplace training programs are having on your organization, and provide real insights into their current state – as well as what you should do to improve your training processes.
In this guide, we’ll share the basics of a post-training survey, its benefits, and how to create surveys for your employees.
What Is an Employee Post-Training Survey?
A post-training survey provides feedback from trainees that have recently participated in your employee training program, helping to determine areas of improvement and loopholes in your training courses. It also helps organizations measure their training program’s efficiency. If done correctly, a post-training survey improves the quality of your training programs in real-time, with real employee feedback.
In the current e-learning paradigm where employee engagement is not a “nice-to-have” element in employee learning and development, post-training surveys can improve training processes that your organization relies on. Post-training surveys remove the communication roadblocks between an organization and its workforce – providing a solution to internal training issues before they become major liabilities.
21 Examples of Post-Training Survey Questions to Ask Your Employee
- What do you hope to learn and take away from this training?
- What are the key specific topics you want to learn more about?
- Tell us about your professional goals and development.
- Was the training material and content helpful to you?
- Was the training program interactive and engaging?
- Was the study material personalized enough to help you solve problems specific to your job requirements?
- Was the training relevant to your job or potential job?
- How would you rate the quality of this training session?
- Were you able to get all of your questions answered during the training?
- How would you rate the teaching quality of the instructor?
- Was the training at a comfortable pace?
- Was the trainer engaging and supportive?
- Were you satisfied with the learning content and material?
- Do you feel you were given enough time and resources to complete the training?
- Was the material easy to understand?
- Did you think the content in the training material was sufficient? What could be added or improved?
- What did you like the most about the training?
- Did you get a chance to collaborate with your team members during the training? If yes, was it effective?
- Did the training meet your expectations?
- Do you have any suggestions that can help us improve the training program?
- Do you feel competent and confident at the end of the training program? Please share any concerns or knowledge gaps.
5 Benefits of Post-Training Employee Surveys
Surveys are designed to help maintain the quality and effectiveness of your training programs. These post-training evaluations provide an in-depth understanding of the value an organization is getting from its employee training tools, its training module and programs, and much more.
Here are five benefits a post-training evaluation survey provides learning and development teams.
1. Improve your employee training programs
Post-training surveys for employees give you valuable insights and data into how your training processes are perceived by your learners. The perspective opinion from those who have recently gone through your training program helps to tailor future training content to be more consistent and better suited for them.
2. Measures training effectiveness
Not everyone has the same learning pace and ability to absorb knowledge. Having a post-training employee survey helps HR teams and leaders understand how impactful their training is, its effectiveness concerning different trainees across the organization, and its ability to adapt to different types of learners. With this feedback, trainers can measure the performance of their pedagogical process and make necessary adjustments.
3. Tracks employee training progress
Surveys ask extensive questions that can indicate if the employee honestly completed their required training. Most employees who didn’t complete the course are unable to give genuine feedback and allow trainers to focus on providing training content that these employees will complete. This helps to provide a safeguard against losing ROI on new hire training and continuous learning tracks for tenured team members.
4. Improves employee communication
Achieving stellar employee communication is easier said than done. Many employees may have ideas they want to share but are unable to articulate their thoughts. Others might not be comfortable voicing their feedback at all. Post-training surveys empower your employees to give honest feedback on your training program’s effectiveness, what has room for improvement, and other helpful tips – without the fear of being judged or reprimanded in the future.
5. Shows employees you care about their feedback
Having a post-training employee survey is an excellent way to demonstrate your organization’s commitment to include your employees in building your company’s training programs. These surveys show that you care about their opinions and consider them vital for organizational growth and improvement.
4 Best Tools to Run Post-Training Employee Surveys in 2021
Here are a few of the best tools to gather feedback from your employees on your workplace training processes:
An easy-to-use software, SurveyMonkey simplifies the tedious task of conducting employee surveys with tools to create surveys and collect data from them. One of the best aspects of SurveyMonkey is its user-friendly survey templates that allow HR teams to create custom surveys, including a company’s branding. It also offers the flexibility for employees to answer questions in the manner they think is best – from multiple choice answers, long responses, etc. Easy to create, share, and preview, SurveyMonkey is a great tool for L&D teams to conduct post-training employee surveys.
However, there are a few missing elements like the lack of customizable options and its inability to embed the surveys with the webpages effortlessly – but its simple survey creation and management features make up for these downfalls.
2. Google Forms
People using the Google Suite are familiar with Google Forms. Some of the most widely used forms are often deployed on Google Forms to collect and organize survey results on a large scale.
One of the best highlights of Google Forms is its interactive interface. Its surveys are designed to be smart, easy to understand, and stylish. This allows survey participants to understand what they are investing their time on. Users can also attach images to the surveys.
Once the responses have been recorded, they are securely saved and show the information and data in real-time – including visualizing that data via charts and infographics. Google Forms allow users to collaborate with co-workers, co-learners, and more -to ensure that the survey is detailed and to the point.
3. Kodo Survey
Kodo Survey is simplifying post-training surveys with the help of data. The data-backed tool offers its users comprehensive dashboards which allows them to check the insights of every trainee in real-time.
From its learning capabilities to its knowledge retention, Kodo Survey is a comprehensive post-training survey solution. It goes beyond spreadsheets and helps users analyze and interpret data – which helps L&D teams to make strategic and informed decisions when creating a more robust training program. One of the best things about Kodo Surveys is its ability to offer pre-training opportunities to help the survey participants understand the context and also build a scalable trainer-trainee relationship.
Whatfix is a Digital Adoption Platform that allows organizations to create interactive flows, personalized training walkthroughs, and self-help knowledge bases – all embedded directly inside their software applications. Whatfix routinely prompts employees with survey questions, allowing learners to provide insights into their training programs in real-time, providing detailed insights into these programs at the moment they happen. The platform aggregates this user analytics and insights into reports, allowing teams to measure the effectiveness and impact of their training programs without the need for sending additional surveys after the training is complete.
A post-training survey should be viewed as a non-negotiable part of employee development initiatives. As more companies turn to remote and hybrid working cultures, these surveys help bridge the distance and help organizations dive deeper into the existing dilemmas, what’s working, and what’s not working – all to help create a more employee-centric culture.