For corporate learning & development teams, understanding employee training effectiveness is a challenge.
Surveys are a great first step in benchmarking the impact your workplace training programs have on your organization, and provide real insights into their current state – as well as what you should do to improve your training processes.
In this guide, we’ll share the basics of a post-training survey, its benefits, and how to create surveys for your employees.
A post-training survey provides feedback from trainees that have recently participated in your employee training program, helping to determine areas of improvement and loopholes in your training courses.
It also helps organizations measure their training program’s efficiency. If done correctly, a post-training survey improves the quality of your training programs in real-time, with real employee feedback.
In the current e-learning paradigm where employee engagement is not a “nice-to-have” element in employee learning and development, post-training surveys can improve training processes that your organization relies on.
Post-training surveys remove the communication roadblocks between an organization and its workforce – providing a solution to internal training issues before they become major liabilities.
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Surveys are designed to help maintain the quality and effectiveness of your training programs. These post-training evaluations provide an in-depth understanding of the value an organization is getting from its employee training tools, its training module and programs, and much more.
Here are five benefits a post-training evaluation survey provides learning and development teams.
Post-training surveys for employees give you valuable insights and data into how your training processes are perceived by your learners. The perspective opinion from those who have recently gone through your corporate training program helps to tailor future training content to be more consistent and better suited for them.
Not everyone has the same learning pace and ability to absorb knowledge. Having a post-training employee survey helps HR teams and leaders understand how impactful their training is, its effectiveness concerning different trainees across the organization, and its ability to adapt to different types of learners. With this feedback, trainers can measure the performance of their pedagogical process and make necessary adjustments.
Surveys ask extensive questions that can indicate if the employee honestly completed their required training. Most employees who didn’t complete the course are unable to give genuine feedback and allow trainers to focus on providing training content that these employees will complete. This helps to provide a safeguard against losing ROI on new hire training and continuous learning tracks for tenured team members.
Achieving stellar employee communication is easier said than done. Many employees may have ideas they want to share but are unable to articulate their thoughts. Others might not be comfortable voicing their feedback at all. Post-training surveys empower your employees to give honest feedback on your training program’s effectiveness, what has room for improvement, and other helpful tips – without the fear of being judged or reprimanded in the future.
Having a post-training employee survey is an excellent way to demonstrate your organization’s commitment to include your employees in building your company’s training programs. These surveys show that you care about their opinions and consider them vital for organizational growth and improvement.
Here are a few of the best tools to gather feedback from your employees on your workplace training processes:
An easy-to-use software, SurveyMonkey simplifies the tedious task of conducting employee surveys with tools to create surveys and collect data from them. One of the best aspects of SurveyMonkey is its user-friendly survey templates that allow HR teams to create custom surveys, including a company’s branding.
It also offers the flexibility for employees to answer questions in the manner they think is best – from multiple choice answers, long responses, etc. Easy to create, share, and preview, SurveyMonkey is a great tool for L&D teams to conduct post-training employee surveys.
However, there are a few missing elements like the lack of customizable options and its inability to embed the surveys with the webpages effortlessly – but its simple survey creation and management features make up for these downfalls.
People using the Google Suite are familiar with Google Forms. Some of the most widely used forms are often deployed on Google Forms to collect and organize survey results on a large scale.
One of the best highlights of Google Forms is its interactive interface. Its surveys are designed to be smart, easy to understand, and stylish. This allows survey participants to understand what they are investing their time on. Users can also attach images to the surveys.
Once the responses have been recorded, they are securely saved and show the information and data in real-time – including visualizing that data via charts and infographics. Google Forms allow users to collaborate with co-workers, co-learners, and more -to ensure that the survey is detailed and to the point.
Kodo Survey is simplifying post-training surveys with the help of data. The data-backed tool offers its users comprehensive dashboards which allows them to check the insights of every trainee in real-time.
From its learning capabilities to its knowledge retention, Kodo Survey is a comprehensive post-training survey solution.
It goes beyond spreadsheets and helps users analyze and interpret data – which helps L&D teams to make strategic and informed decisions when creating a more robust training program.
One of the best things about Kodo Surveys is its ability to offer pre-training opportunities to help the survey participants understand the context and also build a scalable trainer-trainee relationship.
Whatfix routinely prompts employees with survey questions, allowing learners to provide insights into their training programs in real-time, providing detailed insights into these programs at the moment they happen.
The platform aggregates this user analytics and insights into reports, allowing teams to measure the effectiveness and impact of their training programs without the need for sending additional surveys after the training is complete.
A post-training survey should be viewed as a non-negotiable part of employee development initiatives. As more companies turn to remote and hybrid working cultures, these surveys help bridge the distance and help organizations dive deeper into the existing dilemmas, what’s working, and what’s not working – all to help create a more employee-centric culture.
With Whatfix, L&D teams are empowered to collect feedback from their employees on the helpfulness of various training and support content, directly after completing it. No emails, no Slacks. Simply embed simple surveys into your employees’ workflows – drastically improving the amount of survey data you’re collecting.
Request a demo to see how Whatfix empowers organizations to improve end-user adoption and provide on-demand customer support