Customer first is in our DNA
Whatfix puts our customers at the center of everything, empowering them to realize value, scale transformation, and drive outcomes that matter.
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Trusted by Enterprises.
Energy & Utilities
50% faster user proficiency
Financial Services
33% reduction in support cases from wealth advisors
Insurance
$1M in value realized from improved software adoption
Technology
$390k saved annually in support ticket deflections
Pharma
12k contracts protected with workflow guidance
Staffing
80% accelerated recruiter onboarding time-to-proficiency
Pharma
96% contract-related support tickets deflected with self-help
Insurance
87% of agents resolve support issues with in-workflow help
Customer-Centric by Design
Built for organizations that value innovation, Whatfix is an enterprise digital adoption partner that scales to your needs.
Customer shaped roadmap
Our roadmap is validated by real customer needs, not hype cycles. We co-innovate with customers, test against live enterprise use cases, and prioritize capabilities that improve adoption and business outcomes.
Services that drive outcomes
Whatfix combines dedicated enablement support, author training, technical support, and customer success frameworks to help teams accelerate adoption, scale effectively, and prove ROI.
Fast Track migration
Our Fast Track program helps eligible teams reduce migration cost, avoid overlapping DAP spend, preserve critical use cases, and move forward with structured rollout support.
Transparent pricing
Our pricing is modular, predictable, and built around the products you need, with evolving packages that continue to expand the value of your investment.
Accolades and Analyst Recognition
Recognized as the Only Customer Choice in 2025 Gartner® Voice of the Customer Report for DAP
“From the beginning, the Whatfix team has been responsive and easy to work with, Resource savings worth about $950,000 can be used now for profit-generating activities from the couple of different deployments that we have done with Whatfix.”
Amy Boldt
Learning Leader, Sentry
“With Whatfix, we’ve completely shifted how onboarding and training works. We now have basic and domain-specific curriculum, Flows tailored to user roles, and embedded support that our teams genuinely appreciate. They often ask, ‘why don’t we have this on all of our digital tools?’”
Alex Cooper
Product Owner, bioMérieux
Rated the #1 DAP in G2’s Spring 2026 Report on Digital Adoption Platforms
Customer Services
Enablement. Expertise. Community. All in One Place.
At Whatfix, we go above and beyond to make our customers feel valued and to achieve their business outcomes. Our Digital Adoption Center of Excellence is your go-to hub for our customers to realize full value, from dedicated enablement resources and hands-on support, to best practices and community support.
Whatfix Customer Club
Join the Whatfix Customer Club and connect with digital adoption experts at events, share your experiences, learn from your peers, and earn rewards.
Whatfix Community
Connect with other Whatfix customers and content creators, learn from DAP experts, access exclusive content, and scale your digital initiatives.
Ready to get started?
See how Whatfix helps enterprises to design, manage, and optimize their digital adoption strategy.