Improve key feature utilization and user engagement across your applications
Boost user proficiency and self-serviceability
Accelerate time to proficiency on your applications with in-app training and contextual on-demand support. Improve application proficiency with continuous training at the moment of need.
Deliver a seamless user experience
Unify user experience across your applications to reduce friction, increase stickiness, and delight users. Understand user behaviour inside your applications and continuously optimize experiences.
Drive engagement and adoption
Seamlessly onboard users and improve adoption of key features of your application. Personalize support based on user role and reduce the burden on your support team.
Personalized experiences that power adoption and productivity
Guidance and training
Deliver step-by-step in-app guidance on key workflows within the application to train users in real time. Enable users to instantly familiarize themselves with processes
- Offer interactive product walkthroughs with Whatfix Flows
- Onboard users and facilitate completion of key tasks with the Task List
- User Intelligent Nudges to improve task completion rates and highlight underutilized features
Offer contextual support to users at the moment of need within the application. Make all of your help and support content from across enterprise systems accessible wherever the user is.
- Personalized Self Help based on user role and location within the application
- Enterprise Search makes content from other applications accessible to the user within in-app knowledge bases
- Integrate with your chatbot to enable conversational support within the application
Make announcements, collect feedback, and enable change management with in-app messaging capabilities.
- Communicate announcements and key information with Popup notifications
- Highlight new features and changes with the Beacon, directly in the app
- Nudge users, offer tips, and make recommendations with Smart Tips
By The Numbers
The Whatfix difference