PERSONALIZATION

Right content for the right user. Every time.

Deliver personalized help at scale. Improve key feature adoption and productivity.

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Upskill your workforce with personalized Help, at the moment of need

Drive adoption

Empower users with personalized help to make the best use of applications. Drive key feature adoption and proficiency

Reduce support cost

Reduce support queries by making your user self sufficient. Offer personalized support ondemand at the moment of need

Upskill employees

Enable learning in the flow of work to bridge technology skill gap. Ensure your users can leverage support that’s tailored for them

PlanetHS
Learn how PlanetHS leverages Whatfix to drive user adoption of its ever-evolving software by creating training content that is automatically repurposed in multiple formats, easing the onboarding process and reducing nearly 200,000 support tickets.

Features

Make your application users self sufficient.
Focus on creating your content. We will deliver it to the right users.

Intelligent segmentation

Leverage user cohorts built intelligently by Whatfix, to customize Help content.

Smart contextualization

Contextualize self-serve support based on user role and location within the application. Personalize help based on user behaviour. 

Secure and reliable

Encrypted data collection. ISO 27001 and SOC 2 certified, and GDPR compliant.

By The Numbers

The Whatfix difference

1.25x
Increase in employee productivity
45%
Reduction on support queries

84%
Reduction in training content creation costs

65%
Reduction in go-to-launch enterprise applications

3x
Faster time to proficiency for a new employee
30%
Reduction in knowledge discovery time


Experience the Benefits of Whatfix Today