Accelerate SAP Adoption & Maximize ROI
With Whatfix for SAP, support users in the flow of work, maximize usage, and create frictionless workflows across your SAP applications.
Achieve business outcomes with frictionless SAP experiences
Guidance
Accelerate SAP user onboarding and adoption with in-app guidance
Reduce SAP time-to-proficiency with hands-on training and enable users with contextual in-app guidance like Flows, Task Lists, and Smart Tips to improve productivity, drive adoption, and achieve business outcomes.
Support
Embed performance support into SAP tasks and workflows
Whatfix enables SAP users to complete everyday tasks more efficiently with in-app performance support at critical moments – eliminating user friction, reducing data entry errors, improving process governance, and maximizing SAP usage.
Analytics
Analyze SAP usage, identify friction, and optimize processes
Analyze how SAP end-users engage with your in-app content, like Task List completion rates, Flow dropoffs, and Smart Tip views. With Product Analytics, track custom user events and analyze user behavior via Funnels, Journeys, and Cohorts to drive adoption and create frictionless SAP experiences.
Whatfix Platform
Accelerate Adoption, Scale ROI.
Drive success across the entire software lifecycle. Prepare users before launch, support them with live guidance, and continuously optimize for maximum impact.
Pre-Go Live
Mirror
Create replicate app environments for hands-on training and AI roleplay.
Explore Mirror →
Real-Time Guidance
DAP
Support users in the flow of work with in-app guidance and AI self help.
Explore DAP →
Post-Launch
Analytics
Analyze how users engage with applications and launch targeted interventions.
Explore Analytics →
SAP Clicks Better With Whatfix
See why SAP customers at Fortune 1000 enterprises choose Whatfix as their digital adoption partner.
No-code content
editor
Effortlessly create and maintain contextual in-app guidance across any application with a true no-code editor, matching content to your brand identity without relying on development resources.
Unified approach to digital adoption
Bridge the gap between learning and doing. Whatfix is the only DAP that pairs in-app guidance with application simulation, enabling teams to build hands-on sandboxes that acclerates proficiency, improves skills, and accurately assess readiness.
Cross-application workflow support
Whatfix’s open ecosystem supports cross-app processes, guiding users across systems without disruption. This eliminates friction in complex workflows and ensures seamless full-stack adoption.
Customer services that drive outcomes
Whatfix combines dedicated enablement support, author training, technical support, and customer success frameworks to help teams accelerate adoption, scale effectively, and prove ROI.
Trusted by Enterprises.
Loved by Users
64%
faster time-to-value on digital investments.
67%
higher ROI on enterprise software.
37%
higher user proficiency after 3 months.
72%
increase in overall user productivity.
49M
end-users enabled with Whatfix in-app guidance.
Whatfix reimagines our training. The DAP is easy to use – even for non-technical users. It supports in-application guidance across almost any interface and platform. It’s so easy to update materials, we can finally keep pace with the system changes. Looking back, Whatfix was one of the best decisions we have made.
Abby Essing
Security & Compliance
Your Security Is Our Priority
As a Digital Adoption Platform provider, we must stay aware of regulatory requirements for data. Whatfix’s compliance team ensures our data handling practices meet these requirements.
WHITEPAPER
How CIOs Build an Enterprise DAP Business Case
Learn how to create an enterprise business case for pitching a DAP investment to key stakeholders.
GUIDE
What Is a DAP?
See why IDC predicts that by 2027, 80% of G1000 organizations will mitigate technical skills shortages and conduct employee upskilling with a DAP in our ultimate guide.
REPORT
The Forrester Wave™: Digital Adoption Platforms, Q4 2024
Read why Forrester named Whatfix a leader in its most recent Forrester Wave™ report.
BEST-IN CLASS SOLUTIONS
Recognized by
industry leaders
Whatfix FAQs
Don’t see your answer? Send a message to our live chat, we’d be happy to help!
Whatfix provides a consistent digital adoption layer across SAP applications, including S/4HANA, Ariba, SuccessFactors, Concur, and other SAP environments. Organizations can deliver role-based Flows, Smart Tips, Task Lists, Self Help, and simulations inside the workflows employees perform. This helps finance, procurement, HR, and operations teams learn SAP processes in context while giving application owners a common approach to adoption across a broad SAP portfolio.
Whatfix helps employees practice future-state SAP workflows in simulated environments before they are expected to perform them in production. Teams can create role-specific training for redesigned finance, procurement, supply chain, and operational processes, assess readiness, and identify skill gaps before launch. After go-live, contextual guidance reinforces the same workflows inside SAP, helping users transition from training to real work with less disruption.
Whatfix reinforces the correct sequence, required fields, and approved process path inside complex SAP transactions. Smart Tips, Flows, and contextual reminders can reduce errors in purchasing, finance, HR, and operational workflows by guiding users at the point of action. SAP Ariba and S/4HANA use cases have also shown improved procurement compliance, stronger data quality, and faster completion when users receive in-app guidance.
Whatfix combines contextual support with in-app learning so employees can resolve routine SAP questions without repeated classroom training or help-desk assistance. In one SuccessFactors use case, traditional onboarding that took seven hours was reduced to less than 30 minutes with in-app guidance. Another SuccessFactors use case reduced performance-review support tickets by 30% and avoided $500,000 in additional annual training costs.
Whatfix can track SAP feature usage, workflow completion, friction, user journeys, guidance engagement, and adoption across roles or business units. Transformation leaders can connect those signals with operational outcomes such as time-to-proficiency, transaction errors, support demand, process cycle time, compliance, and data quality. This helps teams distinguish successful system deployment from sustained user adoption and identify where additional enablement is needed.
Software Clicks Better With Whatfix
In-app guidance. Hands-on simulations. Actionable analytics. One unified, AI-powered platform to drive adoption and maximize ROI.