ServiceNow

ServiceNow Clicks Better With Whatfix’s Digital Adoption Platform

Enable ServiceNow end-users with contextual in-app guidance, reinforcement training, and moment-of-need support built with Whatfix’s no-code Visual Editor to drive Service adoption and achieve business outcomes.

Request A Demo Now!

Enable your end-users with contextual assistance and drive ServiceNow adoption.

Reduce new employee time-to-proficiency and enable ServiceNow end-users with contextual, guided in-app experiences like Flows, Task Lists, and Smart Tips to improve productivity, drive adoption, and achieve IT outcomes.

Support ServiceNow end-users at the moment of need, driving productivity

Whatfix enables all ServiceNow end-users – from IT admins, employees, and customers – to complete in-app tasks more efficiently with in-app performance support at critical moments – eliminating ServiceNow friction, reducing errors made by end-users, and improving IT process governance.

Understand how end-users engage with ServiceNow and optimize IT processes

With Whatfix Guidance Analytics, analyze how ServiceNow end-users engage with your Whatfix-built in-app content, like Task List completion rates, Flow dropoffs, and Smart Tip views. With Product Analytics, capture and analyze ServiceNow end-user behavior and adoption without engineering support, including user actions, attributes, event tributes, and auto-capture to better frictionless ServiceNow experiences and workflows.

Testimonial

"We’re so glad to have found Whatfix. It makes training so much easier. It takes a person out of hand holding customers and enabling them to self-serve. It is very easy to use and very helpful."

Edle Sarreal
Business Analyst, Avnet

By The Numbers

The Whatfix difference

Increase in employee productivity

Reduction on support queries

Reduction in training content creation costs

Reduction in go-to-launch enterprise applications

Faster time to proficiency for a new employee

Reduction in knowledge discovery time