Product Managers

Improve Product Adoption with No-Code Flow Creation

Increase your product’s user adoption rate with the Whatfix Digital Adoption Platform. Simplify onboarding, new feature rollouts, continuous training, and other complex workflows with content creation tools such as in-app guidance, task lists, and knowledge base. With Whatfix, retain more customers, improve user adoption rates, and improve the overall ROI of your product.

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Benefits

Whatfix alleviates the burden of changing teams

Track and measure user adoption rates and product-usage metrics

Whatfix Analytics provides deep insights into how your users are engaging with your product – from onboarding to product feature usage reporting. Use this data to improve your product and measure the effectiveness of your user flows.

 

Provide training for new users and continuous learning

Get new users familiar with your products and services with in-app onboarding and adoption flows – turning new users into expert users in no time. Whatfix offers self-service support 24/7, as well as ongoing training and development to help your users become proficient with your application.

 

Maintain constant user engagement with user monitoring

Our continuous in-app training capabilities help you engage users by personalizing their experience, whether they’re a new hire or veteran user. Engage users effectively using multiple touchpoints, such as  live chat, learning management systems, knowledge bases, or the website.

 

Learn how Cardinal Health Canada supported the launch of its new customer-facing website with Whatfix’s interactive guidance and self-service help features, streamlining its user adoption to a better customer experience with a 24/7 self-help solution.

Product FEATURES

Key features that are relevant for this solution

User Actions and Adoption Analytics

Understand user behavioral data to measure the effectiveness of your digital adoption strategy, and identify opportunities to optimize the experience.

 

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Task List and Self-Help

Kickstart onboarding and training processes with in-app checklists, providing an adoption roadmap for your users and allowing you to monitor employee progress.

Reduce the burden on your support team by creating a self-sufficient workforce with self-service, contextual help embedded directly into your applications

 

Multi-Format Content Creation

Whatfix’s authoring tool allows product teams to create learning, training, and development content in several formats for their users

 

By The Numbers

The Whatfix difference

1.25x
Increase in employee productivity
45%
Reduction on support queries

84%
Reduction in training content creation costs

65%
Reduction in go-to-launch enterprise applications

3x
Faster time to proficiency for a new employee
30%
Reduction in knowledge discovery time


Experience the Benefits of Whatfix Today