Build Frictionless Experiences & Drive User Adoption
With Whatfix for Product Teams, create in-app assistance, provide proactive self-support, collect feedback, and analyze product usage
Your product-led growth engine in one platform
Guidance
Enable users with contextual in-app guidance
Accelerate new user onboarding, drive feature adoption, and deliver personalized communication to drive user adoption and retention.
Support
Provide proactive self-service support
Support customers at the moment of need with Self Help, an in-app resource center that integrates with your knowledge repositories and allows end-users to search for any issues, reducing the burden on your support teams.
Analytics
Analyze user behavior and app usage with product analytics
Track user behavior with our no-code event tracking. Analyze product usage, benchmark conversions, identify areas of friction, and take a data-driven approach to your roadmap.
Surveys
Centralize your product feedback with in-app surveys
Build and launch in-app surveys to understand customer sentiment, manage feature requests, personalize onboarding, and close the feedback loop.
End-to-end adoption platform, across the application lifecycle
Software Click Better With Whatfix
See why product-led growth teams choose Whatfix as their user adoption partner.
No-code content
editor
Effortlessly create and maintain contextual in-app guidance across any application with a true no-code editor, matching content to your brand identity without relying on development resources.
Unified approach to digital adoption
Bridge the gap between learning and doing. Whatfix is the only DAP that pairs in-app guidance with application simulation, enabling teams to build hands-on sandboxes that acclerates proficiency, improves skills, and accurately assess readiness.
Cross-application workflow support
Whatfix’s open ecosystem supports cross-app processes, guiding users across systems without disruption. This eliminates friction in complex workflows and ensures seamless full-stack adoption.
Customer services that drive outcomes
Whatfix combines dedicated enablement support, author training, technical support, and customer success frameworks to help teams accelerate adoption, scale effectively, and prove ROI.
Trusted by Enterprises.
Loved by Users
64%
faster time-to-value on digital investments.
67%
higher ROI on enterprise software.
37%
higher user proficiency after 3 months.
72%
increase in overall user productivity.
49M
end-users enabled with Whatfix in-app guidance.
With Whatfix, Takealot has enabled its sellers to make their first sale with frictionless product-led portal onboarding, keep up with advanced seller portal features and selling techniques with in-app communication, and overcome support issues with self-guided experiences.
Louanne Reynolds
Security & Compliance
Your Security Is Our Priority
As a Digital Adoption Platform provider, we must stay aware of regulatory requirements for data. Whatfix’s compliance team ensures our data handling practices meet these requirements.
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Product-Led Onboarding: 8 Best Practices
Learn how to scale user onboarding while guiding new customers to realize value quickly with a product-led onboarding framework.
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Build vs. Buy: What’s Best for SaaS User Onboarding?
Compare the pros and cons of building your user onboarding experience in-house vs. implementing a third-party solution to manage your new user experiences.
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How to Improve Feature Adoption
Learn how to launch new features, promote them to users, and drive adoption with in-app strategies.
BEST-IN CLASS SOLUTIONS
Recognized by
industry leaders
Software Clicks Better With Whatfix
In-app guidance. Hands-on simulations. Actionable analytics. One unified, AI-powered platform to drive adoption and maximize ROI.