Accelerate Workflows, Optimize Tasks, and Realize Digital Excellence.

Guide employees in the flow of work to complete tasks faster, reduce errors, and improve productivity. Identify friction, deliver targeted support, and ensure every workflow drives measurable results.

Turn Every Workflow Into a Competitive Advantage

Whatfix empowers enterprises to shorten cycle times, eliminate errors, and continuously optimize digital tasks, transforming workflows into measurable business success.

Accelerate workflows with contextual guidance and just-in-time support

Embed guidance into the flow of work to reduce cycle times, guide employees through complex tasks, validate inputs in real time, and ensure compliance at every step.

Identify workflow friction and resolve confusion areas

Benchmark workflow performance and uncover hidden friction points. Proactively resolve confusion, remove inefficiencies, and streamline processes to maximize user productivity.

Validate workflows and train users in a risk-free sandbox

Easily develop replica application environments without development lift to test workflows, validate adoption pre-launch, and deliver hands-on training, without the risk of live software usage.

Optimize workflows at the speed of change

Modern enterprises can’t afford static processes. Whatfix helps you evolve workflows dynamically—validating before launch, guiding users in real time, identifying adoption gaps, and deploying targeted in-app experiences that drive lasting efficiency.

The Whatfix Platform

Analyze. Create. Engage.

Whatfix is an AI-powered platform that enables users, accelerates workflows, and maximizes digital ROI. Trusted by 700+ digital-first organizations, Whatfix strives to make technology user-centric, unlocking productivity and empowering enterprises to realize outcomes from digital investments.

Digital Adoption Platform

Engage users in the flow of work, accelerate workflows, and unlock productivity with in-app guidance and contextual workflow support.

Mirror

Create replica application environments for simulated workflow training and AI roleplay scenarios to accelerate proficiency in a risk-free sandbox.

Product Analytics

Analyze how users engage with applications, tasks, and workflows with no-code event tracking for a data-driven approach to digital adoption.

Workflow Optimization for the Modern Enterprise

See why leading enterprises choose Whatfix to accelerate workflows, unlock user productivity, and maximize the value of their business software and IT investments.

No-code content editor

Effortlessly create and maintain contextual in-app guidance across any application with a true no-code editor, matching content to your brand identity without relying on development resources.

Harness AI’s potential

AI Agents expand the capabilities of application owners and content creators, from AI-powered authoring, information synthesizing, and performing in-app tasks based on user input. Whatfix’s underlying ScreenSense technology delivers contextual guidance, adaptive scenario training, and intelligent assessment capabilities.

Platform coverage

Whatfix is an application-agnostic platform compatible with any enterprise software or custom application, including full support for web, desktop, mobile, Citrix/VDI, and iFrames.

Cross-application workflow support

Whatfix uniquely supports processes that span multiple applications, guiding users across systems without disruption. This eliminates friction in complex, end-to-end workflows and ensures seamless adoption across your entire IT stack.

Customer-first mentality

High-touch support with dedicated CSMs, content author training, and migration teams for every customer. Whatfix was the only DAP vendor recognized as a Customers’ Choice in the most recent Gartner® Voice of the Customer report.

What sealed the deal for us with Whatfix is that it’s such a light-touch system. For any other digital adoption platform in the past, we had to build APIs, which involved a lot of development time.

Hein Pieters, Head of Adviser Solutions at Old Mutual

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