Drive User Adoption With In-App Assistance & Proactive Self-Support

Increase user adoption with contextual training, in-app task assistance, proactive self-support, and learning in the flow of work.

Trusted digital adoption partner of Fortune 1000 companies

Empower Users to Unlock Their True Potential With Frictionless Experiences

Enable users with contextual in-app guidance

Accelerate new user onboarding, drive feature adoption, deliver personalized communication, and build power users.

Provide proactive self-service support

Support users at the moment of need with Self Help, an in-app resource center that integrates with your knowledge repositories. Self Help empowers end-users to search for issues they’re facing, reducing the burden on your support teams.

Analyze product usage and identify user adoption friction

Track any user event, analyze product usage, benchmark time-to-adoption, pinpoint areas of user dropoff, and take a data-driven approach to user adoption.

Centralize your product feedback with in-app surveys

Build and launch in-app surveys to understand customer sentiment, manage feature requests, personalize onboarding, and close the feedback loop.

User Adoption Clicks Better With Whatfix

See why Fortune 1000 enterprises choose Whatfix as their user adoption partner.

No-code content editor

Create on-brand in-app guidance and user assistance contextualized to end-user roles with Whatfix Studio.

Analyze and engage in one platform

Capture user events and analyze product usage to identify areas of friction. Take a data-driven approach to creating new in-app content and improving product-led experiences within a single platform.

AI-powered

Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app tasks based on user input, and more.

Auto-translate your in-app content

Translate your in-app content to 70+ languages automatically without recreating user experiences.

Deploy on any application type

From desktop, mobile, or web apps, Whatfix can be deployed on any type of application.

Customer-centric approach

Our digital adoption experts help you drive outcomes, from dedicated onboarding, post-deployment content author training, 24/5 support, our customer community, and Center of Excellence.

Takealot.com enables its marketplace sellers with in-app guidance to utilize advanced features and sell more products.

Read the case study

GUIDE

What Is a Digital Adoption Platform?

See why IDC predicts that by 2027, 80% of G1000 organizations will mitigate technical skills shortages and conduct employee upskilling with a DAP in our ultimate guide.