Drive User Adoption With In-App Assistance & Proactive Self-Support

Increase user adoption with contextual training, in-app task assistance, proactive self-support, and learning in the flow of work.

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Trusted digital adoption partner of Fortune 1000 companies

Empower Users to Unlock Their True Potential With Frictionless Experiences

Guidance

Enable users with contextual in-app guidance

Accelerate new user onboarding, drive feature adoption, deliver personalized communication, and build power users.

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Support

Provide proactive self-service support

Support users at the moment of need with Self Help, an in-app resource center that integrates with your knowledge repositories. Self Help empowers end-users to search for issues they’re facing, reducing the burden on your support teams.

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Analytics

Analyze product usage and identify user adoption friction

Track any user event, analyze product usage, benchmark time-to-adoption, pinpoint areas of user dropoff, and take a data-driven approach to user adoption.

Surveys

Centralize your product feedback with in-app surveys

Build and launch in-app surveys to understand customer sentiment, manage feature requests, personalize onboarding, and close the feedback loop.

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The Whatfix Platform

Analyze. Create. Engage.

Whatfix is an AI-powered, pure-play digital adoption provider. Trusted by 700+ organizations, Whatfix strives to make technology user-centric, rather than making people technology proficient, with its line of products.

Digital Adoption Platform

Engage users in the flow of work and eliminate task friction with contextual in-app guidance and embedded workflow support.

Mirror

Easily create sandbox environments of web applications to provide hands-on user training in a risk-free environment, accelerating time-to-proficiency.

Product Analytics

Analyze how users engage with applications, tasks, and workflows with no-code event tracking for a data-driven approach to digital adoption.

User Adoption Clicks Better With Whatfix

See why Fortune 1000 enterprises choose Whatfix as their user adoption partner.

No-code content editor

Create on-brand in-app guidance and user assistance contextualized to end-user roles with Whatfix Studio.

Analyze and engage in one platform

Capture user events and analyze product usage to identify areas of friction. Take a data-driven approach to creating new in-app content and improving product-led experiences within a single platform.

AI-powered

Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app tasks based on user input, and more.

Auto-translate your in-app content

Translate your in-app content to 70+ languages automatically without recreating user experiences.

Deploy on any application type

From desktop, mobile, or web apps, Whatfix can be deployed on any type of application.

Customer-centric approach

Our digital adoption experts help you drive outcomes, from dedicated onboarding, post-deployment content author training, 24/5 support, our customer community, and Center of Excellence.

See why customers love Whatfix

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GUIDE

What Is a DAP?

See why IDC predicts that by 2027, 80% of G1000 organizations will mitigate technical skills shortages and conduct employee upskilling with a DAP in our ultimate guide.

BLOG

How to Improve Feature Adoption

Learn how to launch new features, promote them to users, and drive adoption with in-app strategies.

Read the feature adoption article → 

REPORT

The Forrester Wave™: Digital Adoption Platforms, Q4 2024

Read why Forrester named Whatfix a leader in its most recent Forrester Wave™ report.

Get the Forrester Wave report → 

BEST-IN CLASS SOLUTIONS

Recognized by
industry leaders

Software Clicks Better With Whatfix

With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.

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Empower your team with seamless software adoption. Whatfix makes it easy!

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