Accelerate onboarding, streamline workflows, and eliminate errors with step-by-step in-app guidance that helps users learn by doing. With our Guidance Agent, deliver role-based in-app guidance to contextualize onboarding and proactively engage at-risk users powered by our AI’s context and intent engine.
Provide contextual help at the moment of need, keeping employees productive while reducing the burden on IT and support teams. Self Help empowers users with an in-app help center powered by AI conversational search and content aggregation, trained on your knowledge repositories.
Track engagement, identify friction points, and uncover opportunities to streamline workflows with actionable, data-driven insights. With our Insights Agent, analyze user actions in real time, delivering clear explanations and tailored recommendations so your team can move faster, smarter, and with confidence.
Run in-app surveys and gather feedback directly in the flow of work, closing the loop and enabling continuous improvement. Extract insights from qualitative responses with ease through AI-powered survey analysis.
Adapt workflows, contextualize guidance, deliver self-service experiences, automate content management, analyze user events, and more with AI agents purpose-built for application owners, including our Guidance Agent, Insight Agent, and Authoring Agent.
Whatfix AI enables end-users with contextual guidance and support based on their role, user behavior, and intent, unlocking productivity by providing suggestions for the next best action or relevant help documentation, all in the flow of work.
See why leading enterprises choose Whatfix to accelerate adoption and maximize the value of their IT investments.
Effortlessly create and maintain contextual in-app guidance across any application with a true no-code editor, matching content to your brand identity without relying on development resources.
Easily repurpose Whatfix content into videos, slide decks, PDFs, and how-to articles to scale training and support. Embed directly into your LMS, knowledge base, release notes, and other channels for seamless knowledge delivery.
Whatfix uniquely supports processes that span multiple applications, guiding users across systems without disruption. This eliminates friction in complex, end-to-end workflows and ensures seamless adoption across your entire IT stack.
High-touch support with dedicated CSMs, content author training, and migration teams for every customer. Whatfix was the only DAP vendor recognized as a Customers’ Choice in the most recent Gartner® Voice of the Customer report.
Whatfix can overlay on any enterprise software or custom application, including web, desktop, mobile apps, and VDI (Citrix) environments. This flexibility enables seamless cross-application workflows and supports diverse enterprise tech stacks, making Whatfix the most well-rounded digital adoption platform for complex use cases.
Hein Pieters, Head of Advisor Solutions at Old Mutual
Stephanie Dull, Marriott International
Abby Essing, Operation Services at REG
Nichola Holdship, People Development Manager at Acorn
Security & Compliance
As a Digital Adoption Platform provider, we must stay aware of regulatory requirements for data. Whatfix’s compliance team ensures our data handling practices meet these requirements.
