Customer first is in our DNA
Whatfix puts our customers at the center of everything, empowering them to realize value, scale transformation, and drive outcomes that matter.
Customer Services
Enablement. Expertise. Community. All in One Place.
At Whatfix, we go above and beyond to make our customers feel valued and to achieve their business outcomes. Our Digital Adoption Center of Excellence is your go-to hub for our customers to realize full value, from dedicated enablement resources and hands-on support, to best practices and community support.
Whatfix Customer Club
Join the Whatfix Customer Club and connect with digital adoption experts at events, share your experiences, learn from your peers, and earn rewards.
Whatfix Community
Connect with other Whatfix customers and content creators, learn from DAP experts, access exclusive content, and scale your digital initiatives.
Accolades and Analyst Recognition
Recognized as the Only Customer Choice in 2025 Gartner® Voice of the Customer Report for DAP
“From the beginning, the Whatfix team has been responsive and easy to work with, Resource savings worth about $950,000 can be used now for profit-generating activities from the couple of different deployments that we have done with Whatfix.”
Amy Boldt
Learning Leader, Sentry
“With Whatfix, we’ve completely shifted how onboarding and training works. We now have basic and domain-specific curriculum, Flows tailored to user roles, and embedded support that our teams genuinely appreciate. They often ask, ‘why don’t we have this on all of our digital tools?’”
Alex Cooper
Product Owner, bioMérieux
Recognized as the Leader in the Digital Adoption Platform category for 10 consecutive reports
24x7
Support
99.5%
CSAT
Score
700+ Countries
