Accelerate Software Change Management Without a Dip in Productivity

Enable employees to navigate software change with in-app guidance and self-service support, driving user adoption without impacting your workforce productivity.

Trusted digital adoption partner of Fortune 1000 companies

Accelerate Change Management & Unlock Its Full Potential

Accelerate software change onboarding and maximize adoption

Reduce change time-to-proficiency and enable users with contextual in-app guidance like Flows, Task Lists, and Smart Tips to improve productivity, drive adoption, and achieve business outcomes.

Embed support and reinforcement training in the flow of work

Traditional training doesn’t support modern enterprises. Embed performance support directly into your team member’s workflows and tasks with contextual, guided assistance to drive change adoption.

Analyze software usage and optimize workflows

With Whatfix Guidance Analytics, analyze how employees engage with your Whatfix-built in-app content, like Task List completion rates, Flow dropoffs, and Smart Tip views. With Product Analytics, capture and analyze end-user behavior and adoption without engineering support, including user actions, attributes, event tributes, and auto-capture to better frictionless software experiences.

Centralized change feedback with in-app surveys

Build and launch in-app surveys to understand end-user sentiment, manage feature requests, personalize onboarding, report bugs, and close the feedback loop.

Change Management Clicks Better With Whatfix

See why Fortune 1000 enterprises choose Whatfix as their change adoption partner.

No-code content editor

Create contextual in-app guidance and proactive support content tailored to your end-user roles and change projects with Whatfix Studio.

Immerse employees with hands-on training

Create replica sandbox environments of your new applications or workflow change for hands-on training without risking live software usage.

Analyze and engage in one platform

Track application usage and analyze change adoption to identify areas of friction. Take a data-driven approach to new in-app guidance, improve experiences, and drive change within a single platform.

AI-powered

Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app tasks based on user input, and more.

Deploy on any application type

From desktop, mobile, or web apps, Whatfix can be deployed on any type of application.

Customer-centric approach

Our digital adoption experts help you drive outcomes, from dedicated onboarding, post-deployment content author training, 24/5 support, our customer community, and Center of Excellence.

Sophos manages frequent Salesforce changes with in-app guidance and user support – resulting in a reduction of 12,000 support tickets and a 15% reduction in sales ops cases globally.

Read the case study

GUIDE

What Is a Digital Adoption Platform?

See why IDC predicts that by 2027, 80% of G1000 organizations will mitigate technical skills shortages and conduct employee upskilling with a DAP in our ultimate guide.