Accelerate Digital Transformation Rollout and Unlock ROI

Whatfix enables enterprises to streamline workflows, eliminate user friction, and accelerate application rollout so every transformation investment pays off.

Build a Workforce Ready for Continuous Transformation

Digital transformation succeeds only when employees embrace new technologies. Whatfix enables enterprises to deliver hands-on training, contextual support, and real-time insights that keep productivity high, eliminate user errors, and unlock measurable business value.

Guidance

Accelerate user adoption with guided onboarding and training in the flow of work

Equip employees with interactive, hands-on training embedded directly into their applications. Whatfix Flows, Task Lists, and Smart Tips build user confidence, reducing time-to-competency during transformation rollouts.

Support

Unlock Productivity With Just-in-Time Support

Provide contextual help at the exact moment of need. With Self Help, Smart Tips, and Pop-Ups, employees resolve questions instantly without leaving their workflow, lowering support burden, reducing dependencies on subject matter experts, and safeguarding from productivity dips.

Simulation

Create application sandboxes to test workflows and train users

Easily develop replica application environments without development lift to test workflows, validate adoption pre-launch, deliver hands-on training, and assess user readiness, all without the risk of live software usage.

Analytics

Optimize workflows with real-time analytics

Track feature adoption, process completion, and friction points with no-code analytics and AI Insights. Application owners gain the visibility to iterate faster, refine workflows, and drive continuous transformation ROI.

The Whatfix Platform

Analyze. Create. Engage.

Whatfix is an AI-powered, pure-play digital adoption provider. Trusted by 700+ organizations, Whatfix strives to make technology user-centric, rather than making people technology proficient, with its line of products.

Digital Adoption Platform

Engage users in the flow of work and eliminate task friction with contextual in-app guidance and embedded workflow support.

Mirror

Easily create sandbox environments of web applications to provide hands-on user training in a risk-free environment, accelerating time-to-proficiency.

Product Analytics

Analyze how users engage with applications, tasks, and workflows with no-code event tracking for a data-driven approach to digital adoption.

Digital Transformation Clicks Better With Whatfix

See why leading enterprises choose Whatfix to accelerate workflows, unlock user productivity, and maximize the value of their business software and IT investments.

No-code content editor

Effortlessly create and maintain contextual in-app guidance across any application with a true no-code editor, matching content to your brand identity without relying on development resources.

Harness AI’s potential

AI Agents expand the capabilities of application owners and content creators, from AI-powered authoring, information synthesizing, and performing in-app tasks based on user input. Whatfix’s underlying ScreenSense technology delivers contextual guidance, adaptive scenario training, and intelligent assessment capabilities.

Platform coverage

Whatfix is an application-agnostic platform compatible with any enterprise software or custom application, including full support for web, desktop, mobile, Citrix/VDI, and iFrames.

Cross-application workflow support

Whatfix uniquely supports processes that span multiple applications, guiding users across systems without disruption. This eliminates friction in complex, end-to-end workflows and ensures seamless adoption across your entire IT stack.

Customer-first mentality

High-touch support with dedicated CSMs, content author training, and migration teams for every customer. Whatfix was the only DAP vendor recognized as a Customers’ Choice in the most recent Gartner® Voice of the Customer report.

With a heavily customized Salesforce instance and multicultural processes to cater for, the flexibility of Whatfix empowers us to get the right training to the right people, at the right time.

Lee Glenn

Read the success story →

72%

Increase in user productivity.

Great Businesses Work With Whatfix

Case Study >

Whitepaper

How CIOs Build an Enterprise DAP Business Case

Learn how to create an enterprise business case for pitching a DAP investment to key stakeholders.

GUIDE

What Is a DAP?

See why IDC predicts that by 2027, 80% of G1000 organizations will mitigate technical skills shortages and conduct employee upskilling with a DAP in our ultimate guide.

Learn why modern organizations need a DAP →

REPORT

The Forrester Wave™: Digital Adoption Platforms, Q4 2024

Read why Forrester named Whatfix a leader in its most recent Forrester Wave™ report.

Get the Forrester Wave report →

BEST-IN CLASS SOLUTIONS

Recognized by
industry leaders

Software Clicks Better With Whatfix

With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.