Trusted digital adoption partner of Fortune 1000 companies
Next-Gen Performance Support Platform
Enable employees with proactive performance support in the flow of work, unlocking efficiency and productivity.
Maximize Productivity by Embedding Performance Support in the Flow of Work
Guidance
Just-in-Time and Always Available
Boost user performance by providing embedded in-app performance support to answer queries instantly. Whatfix’s just-in-time performance support software is always available to aid employees in performing critical tasks at the moment of need.
Support
Context and personalized support at the moment of need
Traditional training doesn’t support modern enterprises. Embed performance support directly into your team member’s workflows and tasks with contextual, guided assistance to drive user adoption.
Analytics
Analyze workflow usage and track employee performance
Analyze how employees engage with your in-app content. Capture and analyze end-user behavior and adoption without engineering support. Auto-capture user events and attributes to create frictionless workflows for your workforce.
The Whatfix Platform
Analyze. Create. Engage.
Whatfix is an AI-powered, pure-play digital adoption provider. Trusted by 700+ organizations, Whatfix strives to make technology user-centric, rather than making people technology proficient, with its line of products.
Performance Support Clicks Better With Whatfix
See why Fortune 1000 enterprises choose Whatfix as their performance support partner.
No-code content editor
Create role-based guidance and proactive support content tailored to your team member roles with Whatfix Studio.
Integrate with your knowledge repositories
Whatfix easily integrates with your LMS, SOPs, process documentation, and more – bringing end-user help content directly into your workflows.
Analyze and engage in one platform
Track application usage, monitor support content usage, and identify areas of employee workflow friction. Take a data-driven approach to new in-app guidance, improve experiences, and drive change within a single platform.
AI-powered
Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app tasks based on user input, and more.
Deploy on any application type
From desktop, mobile, or web apps, Whatfix can be deployed on any type of application.
Customer-centric approach
Our digital adoption experts help you drive outcomes, from dedicated onboarding, post-deployment content author training, 24/5 support, our customer community, and Center of Excellence.
See why customers love Whatfix
“Whatfix reimagines our training. It supports in-application guidance across any interface and platform. And it’s so easy to update materials that we can, at last, keep pace with the system changes. Looking back, Whatfix was one of the best decisions we have made.”
Abby Essing Sr. Manager, Operations Services at Renewable Energy Group, Inc.
“The problem with any system training is that it’s really hard to tailor training based on user roles. With Whatfix, you have the opportunity to instantly access information, rather than wait until a subject matter expert is available.”
Nichola Holdship People Development Manager at Acorn Recruitment
“The interactions with the Whatfix team immediately made it clear they were interested in being true partners and not just vendors offering a transaction engagement. If we are going to spend time and money with a vendor, we need to know we are on the same team, not working against each other.”
Ash Shepherd Chief Product Officer at NTEN
“Cybersecurity is vital – but it’s also vital to get it right. With in-app guidance, we can help the next generation of Sophos customers secure their future.”
Remi Preghenella Director of Product Documentation and Digital Adoption at Sophos
“Whatfix is the ideal DAP for agile, customer-centric insurance organizations like Sentry. The difference is that people love using Whatfix. You don’t need technical skills to create and deploy content, it’s packed with innovation, and we can integrate it quickly across almost our entire application portfolio.”
Colleen Behnke Learning and Performance Specialist, Sentry Insurance
“The in-system training is a game changer. Whatfix really helped us move the needle toward using more current and innovative training solutions. We strongly value innovation as an organization and that includes innovating the way we learn.”
Jill Busch Director of Learning and Development at Manpower
WHITEPAPER
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BLOG
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REPORT
The Forrester Wave™: Digital Adoption Platforms, Q4 2024
Read why Forrester named Whatfix a leader in its most recent Forrester Wave™ report.
BEST-IN CLASS SOLUTIONS
Recognized by
industry leaders
Software Clicks Better With Whatfix
With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.
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