Next-Gen Performance Support Platform

Enable employees with proactive performance support in the flow of work, unlocking efficiency and productivity.

Trusted digital adoption partner of Fortune 1000 companies

Maximize Productivity by Embedding Performance Support in the Flow of Work

Guidance

Just-in-Time and Always Available

Boost user performance by providing embedded in-app performance support to answer queries instantly. Whatfix’s just-in-time performance support software is always available to aid employees in performing critical tasks at the moment of need.

Support

Context and personalized support at the moment of need

Traditional training doesn’t support modern enterprises. Embed performance support directly into your team member’s workflows and tasks with contextual, guided assistance to drive user adoption.

Analytics

Analyze workflow usage and track employee performance

Analyze how employees engage with your in-app content. Capture and analyze end-user behavior and adoption without engineering support. Auto-capture user events and attributes to create frictionless workflows for your workforce.

The Whatfix Platform

Analyze. Create. Engage.

Whatfix is an AI-powered, pure-play digital adoption provider. Trusted by 700+ organizations, Whatfix strives to make technology user-centric, rather than making people technology proficient, with its line of products.

Digital Adoption Platform

Engage users in the flow of work and eliminate task friction with contextual in-app guidance and embedded workflow support.

Mirror

Easily create sandbox environments of web applications to provide hands-on user training in a risk-free environment, accelerating time-to-proficiency.

Product Analytics

Analyze how users engage with applications, tasks, and workflows with no-code event tracking for a data-driven approach to digital adoption.

Performance Support Clicks Better With Whatfix

See why Fortune 1000 enterprises choose Whatfix as their performance support partner.

No-code content editor

Create role-based guidance and proactive support content tailored to your team member roles with Whatfix Studio.

Integrate with your knowledge repositories

Whatfix easily integrates with your LMS, SOPs, process documentation, and more – bringing end-user help content directly into your workflows.

Analyze and engage in one platform

Track application usage, monitor support content usage, and identify areas of employee workflow friction. Take a data-driven approach to new in-app guidance, improve experiences, and drive change within a single platform.

AI-powered

Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app tasks based on user input, and more.

Deploy on any application type

From desktop, mobile, or web apps, Whatfix can be deployed on any type of application.

Customer-centric approach

Our digital adoption experts help you drive outcomes, from dedicated onboarding, post-deployment content author training, 24/5 support, our customer community, and Center of Excellence.

With a heavily customized Salesforce instance and multicultural processes to cater for, the flexibility of Whatfix empowers us to get the right training to the right people, at the right time.

Lee Glenn

Read the success story →