How to Create an Unlimited PTO Policy

How to Create an Unlimited PTO Policy

Unlimited paid time off (PTO) at the workplace sounds enticing – and as research from Metlife suggests in its US Employee Benefits Study, a whopping 72% of employees are interested in receiving unlimited PTO as an employee benefit. 

Companies like Netflix and LinkedIn offer such work-life balance propositions, with many using it as an attractive solution for employee burnout. 

Although implementing this policy sounds compelling, how does unlimited PTO work? Is it really unlimited or are there any conditions involved? 

In this blog, we will guide you through all the practicalities of implementing an unlimited PTO policy at your company. 

What Is an Unlimited PTO Policy?

Unlimited PTO is an employee benefits policy that allows you to take as much time off as you want in a year without a cap from the organizations. The PTO should not interfere with any assigned projects and should be well-coordinated with a manager and other teammates to avoid any conflicts while an employee is gone.

Create personalized learning & training flows for your enterprise apps with Whatfix

4 Tips to Make Unlimited PTO Work for Your Organization

Unlimited PTO doesn’t imply that you can take time off for months together without any employee accountability and still get paid. The policy works based on mutual trust between the employee and the employer and accounts for a balance between an employee’s personal and professional lives. 

For unlimited PTO to work, the following tips should be kept in mind:

1. Create a Well-Defined Unlimited PTO Company Policy

Organizations should have a clear and exhaustive company policy to cover all bases for paid time off. The policy should clearly define all the terms and conditions to avoid any loopholes and confusion. Managers should be diligent in monitoring time-off distribution to avoid underuse and overuse of the policy. Instead of approving bulk leaves during holiday seasons, employees should be encouraged to distribute their vacation time throughout the year.

Related Resources

2. Encourage Employees to Plan in Advance

Encourage your employees to notify their manager and team members well in advance. In this way, the projects on priority will still get completed within the assigned deadlines. You should also ask them to arrange for coverage if there’s still some work pending or any client asks for an alternative point of contact.

3. Mutual Trust & Flexibility

To keep the entire team notified of when everyone is taking time off, create a public calendar for employees to post when they’re taking PTO. This helps ensure that there is no overlap in many team members taking the same days off, as well as lets team members check in on their teammates in case of questions arise on if they’re in the office that day or not.

4. Encourage Employees to Take a Break

If it is crucial to ensure that your work doesn’t suffer while you are away. It is equally important that you don’t bring your work to your vacation or quality time with your family. Unlimited PTO is for you to rejuvenate. Make the most of it by taking a vacation, completing that course (you wanted to!), or just spending time with your loved ones. 

5 Advantages of Unlimited PTO Policies

Unlimited PTO is not only attractive for employees. but also beneficial for employers. Here are the top 5 advantages of unlimited PTO:

1. Work-Life Balance for Employees

Unlimited PTO allows employees to balance their work-life by focussing on their interests. Getting away for a few days is the norm. It empowers employees to get their work done, and then reward themselves by taking time off at their own convenience – creating a healthy work-life balance.

2. Increased Productivity

An unlimited PTO policy results in increased focus and productivity. It also fosters a result-based culture in an organization. Employee burnout results in poor productivity and stressful situations. Encouraging employees to take time off to rejuvenate and relax can enhance their overall employee performance once they are back from vacation.

3. Mutual Trust & Flexibility

Any policy which offers flexibility only works on mutual trust between an employee and an employer. Employers must trust their employees to be mindful of the perks while employees must be sure not to abuse such policies. Policies such as these provide freedom for employees to take additional time off for when the family is in town and doesn’t create issues of employees taking all their existing time off in one chunk before it expires. 

4. A Recruitment & Retention Strategy

Many growth and startup companies create enticing workplaces by implementing an unlimited PTO policy as a part of a larger employee benefits package. It gives companies the flexibility of offering a better employee package to recruit team members without adding more to their employee compensation budget.

Employers can use this as an asset to recruit and retain self-starter and goal-oriented employees. This policy not only offers them a competitive edge but also engages employees well.

5. Saves Money for the Employer

Usually, employers are liable to pay employees for unused leaves at the end of their tenure. However, with unlimited PTO, employers no longer have to include it in the severance package. Therefore this policy saves them a considerable amount of money. It also reduces a lot of work for the HR department as they don’t have to track employee’s time off.

5 Disadvantages of Unlimited PTO Policies

Although the policy looks beneficial for both employees and employers, why is it still implemented in a few organizations? Here are the top 5 disadvantages for employers around unlimited PTO policies.

1. Potential for Policy Abuse

Without a clearly defined time-off policy, there is a potential for  abuse – ie where a few employees may become egregious and take off time on a much too regular basis without any fear of repercussions. No employer would want to be in this situation. It also overwhelms other team members by increasing their workload and creating a feeling of imbalance in the workplace.

2. Difficult to Implement

Unlimited PTO is best suited for a startup or a flexible work culture. In a conventional organization with a workforce across geographical locations, it is difficult to implement an unlimited PTO policy. Other implementation challenges are overlapping of time off, unclear expectations regarding extended leaves, and inadequate management of the PTO policy. 

3. Negative Work-Culture

In case a manager himself is restrictive of taking leaves, subordinates will be discouraged to take leaves. A feeling of fear or guilt may arise while taking advantage of  unlimited PTO. There might be concerns regarding poor annual reviews, and taking leaves can be considered a lack of dedication. 

4. Underuse of PTO to Get Ahead

A policy that is supposed to be a solution for employee burnout can actually contribute to it, if left unmonitored. Employees can deliberately underuse the PTO or not use it all to get ahead in their jobs. This situation can reduce their productivity and cause frustration in the long run. In this case, there should be a mandate to take a minimum number of days to reduce underuse and employee burnout.

5. Loss of Accrued Days for Employees

In traditional time-off plans, employees can accumulate their time off and can take home a large monetary benefit if the leaves remain unused at the end of the year or when an employee leaves the organization. With unlimited PTO, employees lose this benefit.


Unlimited PTO policy can be a reality in an organizational culture driven by trust, transparency, and freedom. In the absence of autonomy, the policy is most likely to get abused. Therefore, there should be a clear policy to monitor the time-off distribution and meet the deadlines of assigned deliverables. Managers should also encourage employees to make the most of the unlimited PTO policy instead of penalizing them, as happy employees are productive employees. 

Like this article? Share it with your network.
Subscribe to the Whatfix newsletter now!
Table of Contents
Software Clicks With Whatfix
Whatfix's digital adoption platform empowers your employees, customers, and end-users with in-app guidance, reinforcement learning, and contextual self-help support to find maximum value from software.

Thank you for subscribing!

Sign up for the Whatfix blog
Join 300,000+ monthly readers learning how to drive software adoption by signing up to receive the latest best practices and resources.

Thank you for subscribing!

Subscribe to the Digital Adoption Insider now!
Join thousands of leaders from companies like Amazon, Caterpillar, Delta, and Oracle who subscribe to our monthly newsletter.