Trusted digital adoption partner of Fortune 1000 companies
Accelerate HCM Adoption & Maximize ROI
With Whatfix for HCM, support users in the flow of work, maximize usage, and create frictionless workflows for your HR services.
Achieve HCM outcomes with frictionless employee experiences
Guidance
Accelerate HCM onboarding and adoption with in-app guidance
Reduce new employee time-to-proficiency and enable HCM end-users with contextual, guided in-app experiences like Flows, Task Lists, and Smart Tips to improve productivity, drive adoption, and achieve HR outcomes.
Support
Support HCM users in the flow of work and drive HR productivity
Whatfix enables all HCM end-users—from admins, people managers, and employees—to complete HR-related tasks such as performance reviews, enrolling in benefits, and updating personal information more efficiently with in-app performance support at critical moments. It eliminates HCM friction, reduces end-user errors, improves HR process governance and people data quality, and more.
Analytics
Analyze HCM usage, identify friction points, and optimize HR processes.
Analyze how end-users engage with your in-app content, like Task List completion rates, Flow dropoffs, and Smart Tip views. With Product Analytics, track custom user events and analyze user behavior via Funnels, Journeys, and Cohorts to drive adoption and create frictionless HCM experiences.
The Whatfix Platform
Analyze. Create. Engage.
Whatfix is an AI-powered, pure-play digital adoption provider. Trusted by 700+ organizations, Whatfix strives to make technology user-centric, rather than making people technology proficient, with its line of products.
HCM Software Clicks Better With Whatfix
See why HR teams at Fortune 1000 enterprises choose Whatfix as their digital adoption partner.
No-code content editor
Create contextual in-app guidance and support content tailored to HCM end-users roles and needs with Whatfix Studio.
Smart context
Automatically deliver contextual in-app guidance and support to end-users depending on where they’re at an HCM, the HR process, their role, and more.
Immerse HCM users with hands-on training
Create replica sandbox environments of your HCM applications for hands-on training without risking live software usage.
Analyze and engage in one platform
Capture user events and HCM usage data to identify areas of friction and take a data-driven approach to new in-app guidance, and improve HR experiences within a single platform.
AI-powered
Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app tasks based on user input, and more.
Customer-centric approach
Our digital adoption experts help you drive outcomes, from dedicated onboarding, post-deployment content author training, 24/5 support, our customer community, and Center of Excellence.
Whatfix is the ideal DAP for agile, customer-centric organizations like Sentry. The difference is that people love using Whatfix. You don’t need technical skills to create and deploy content, it’s packed with innovation, and we can integrate it quickly across almost our entire application portfolio.
Colleen Behnke
$950k
Saved across training content creation and user support costs.
BLOG
How to Drive HCM User Adoption
Learn how to maximize HCM adoption by supporting your HR managers, people admins, and end-user employees with in-app guidance and self-support on your HR digital services.
BLOG
The CHRO Agenda in 2025: 12 Trends Reshaping HR
See what CHRO’s are prioritizing and betting big on in our new article on trends reshaping the HR function in 2025.
WHITEPAPER
How CHROs Build an Enterprise DAP Business Case
Learn how to create an enterprise business case for pitching a DAP investment to key stakeholders.
BEST-IN CLASS SOLUTIONS
Recognized by
industry leaders
Software Clicks Better With Whatfix
With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.
×
Boost User Adoption by 40%
In-app guidance. AI-powered workflow support. App usage analytics.
