Build Frictionless Experiences & Drive User Adoption

With Whatfix for Product Teams, create in-app assistance, provide proactive self-support, collect feedback, and analyze product usage

Trusted digital adoption partner of Fortune 1000 companies

Your product-led growth engine in one platform

Enable users with contextual in-app guidance

Accelerate new user onboarding, drive feature adoption, and deliver personalized communication to drive user adoption and retention.

Provide proactive self-service support

Support customers at the moment of need with Self Help, an in-app resource center that integrates with your knowledge repositories and allows end-users to search for any issues, reducing the burden on your support teams.

Analyze user behavior and app usage with product analytics

Track user behavior with our no-code event tracking. Analyze product usage, benchmark conversions, identify areas of friction, and take a data-driven approach to your roadmap.

Centralize your product feedback with in-app surveys

Build and launch in-app surveys to understand customer sentiment, manage feature requests, personalize onboarding, and close the feedback loop.

Software Click Better With Whatfix

See why product-led growth teams choose Whatfix as their user adoption partner.

No-code content editor

Create on-brand in-app guidance and user assistance contextualized to end-user roles with Whatfix Studio.

Analyze and engage in one platform

Capture user events and product usage data to identify areas of friction. Take a data-driven approach to new user guidance, and improve product experiences within a single platform.

AI-powered

Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app tasks based on user input, and more.

Auto-translate your in-app content

Translate your in-app content to 70+ languages automatically without recreating user experiences.

Deploy on any application type

From desktop, mobile, or web apps, Whatfix can be deployed on any application.

Customer-centric approach

Our digital adoption experts help you drive outcomes, from dedicated onboarding, post-deployment content author training, 24/5 support, our customer community, and Center of Excellence.

Takealot.com enables its marketplace sellers with in-app guidance to utilize advanced features and sell more products.

Read the Takealot case study

GUIDE

What Is a Digital Adoption Platform?

See why IDC predicts that by 2027, 80% of G1000 organizations will mitigate technical skills shortages and conduct employee upskilling with a DAP in our ultimate guide.