Build Frictionless Experiences & Drive User Adoption

With Whatfix for Product Teams, create in-app assistance, provide proactive self-support, collect feedback, and analyze product usage

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Trusted digital adoption partner of Fortune 1000 companies

Your product-led growth engine in one platform

Guidance

Enable users with contextual in-app guidance

Accelerate new user onboarding, drive feature adoption, and deliver personalized communication to drive user adoption and retention.

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Support

Provide proactive self-service support

Support customers at the moment of need with Self Help, an in-app resource center that integrates with your knowledge repositories and allows end-users to search for any issues, reducing the burden on your support teams.

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Analytics

Analyze user behavior and app usage with product analytics

Track user behavior with our no-code event tracking. Analyze product usage, benchmark conversions, identify areas of friction, and take a data-driven approach to your roadmap.

Surveys

Centralize your product feedback with in-app surveys

Build and launch in-app surveys to understand customer sentiment, manage feature requests, personalize onboarding, and close the feedback loop.

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The Whatfix Platform

Analyze. Create. Engage.

Whatfix is an AI-powered, pure-play digital adoption provider. Trusted by 700+ organizations, Whatfix strives to make technology user-centric, rather than making people technology proficient, with its line of products.

Digital Adoption Platform

Engage users in the flow of work and eliminate task friction with contextual in-app guidance and embedded workflow support.

Mirror

Easily create sandbox environments of web applications to provide hands-on user training in a risk-free environment, accelerating time-to-proficiency.

Product Analytics

Analyze how users engage with applications, tasks, and workflows with no-code event tracking for a data-driven approach to digital adoption.

Software Click Better With Whatfix

See why product-led growth teams choose Whatfix as their user adoption partner.

No-code content editor

Create on-brand in-app guidance and user assistance contextualized to end-user roles with Whatfix Studio.

Analyze and engage in one platform

Capture user events and product usage data to identify areas of friction. Take a data-driven approach to new user guidance, and improve product experiences within a single platform.

AI-powered

Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app tasks based on user input, and more.

Auto-translate your in-app content

Translate your in-app content to 70+ languages automatically without recreating user experiences.

Deploy on any application type

From desktop, mobile, or web apps, Whatfix can be deployed on any application.

Customer-centric approach

Our digital adoption experts help you drive outcomes, from dedicated onboarding, post-deployment content author training, 24/5 support, our customer community, and Center of Excellence.

See why customers love Whatfix

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Product-Led Onboarding: 8 Best Practices

Learn how to scale user onboarding while guiding new customers to realize value quickly with a product-led onboarding framework.

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Build vs. Buy: What’s Best for SaaS User Onboarding?

Compare the pros and cons of building your user onboarding experience in-house vs. implementing a third-party solution to manage your new user experiences.

Read the article now → 

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How to Improve Feature Adoption

Learn how to launch new features, promote them to users, and drive adoption with in-app strategies.

Read the feature adoption article → 

BEST-IN CLASS SOLUTIONS

Recognized by
industry leaders

Software Clicks Better With Whatfix

With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.

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Empower your team with seamless software adoption. Whatfix makes it easy!

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