Build Frictionless Experiences & Drive User Adoption
With Whatfix for Product Teams, create in-app assistance, provide proactive self-support, collect feedback, and analyze product usage
Your product-led growth engine in one platform
Guidance
Enable users with contextual in-app guidance
Accelerate new user onboarding, drive feature adoption, and deliver personalized communication to drive user adoption and retention.
Support
Provide proactive self-service support
Support customers at the moment of need with Self Help, an in-app resource center that integrates with your knowledge repositories and allows end-users to search for any issues, reducing the burden on your support teams.
Analytics
Analyze user behavior and app usage with product analytics
Track user behavior with our no-code event tracking. Analyze product usage, benchmark conversions, identify areas of friction, and take a data-driven approach to your roadmap.
Surveys
Centralize your product feedback with in-app surveys
Build and launch in-app surveys to understand customer sentiment, manage feature requests, personalize onboarding, and close the feedback loop.
Unified platform to guide users and drive user adoption.
Software Click Better With Whatfix
See why product-led growth teams choose Whatfix as their user adoption partner.
No-code content editor
Create on-brand in-app guidance and user assistance contextualized to end-user roles with Whatfix Studio.
Analyze and engage in one platform
Capture user events and product usage data to identify areas of friction. Take a data-driven approach to new user guidance, and improve product experiences within a single platform.
AI-powered
Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app tasks based on user input, and more.
Auto-translate your in-app content
Translate your in-app content to 70+ languages automatically without recreating user experiences.
Deploy on any application type
From desktop, mobile, or web apps, Whatfix can be deployed on any application.
Customer-centric approach
Our digital adoption experts help you drive outcomes, from dedicated onboarding, post-deployment content author training, 24/5 support, our customer community, and Center of Excellence.
Trusted by Enterprises. Loved by Users.
Louanne Reynolds
83%
Reduction in time-to-value for new marketplace sellers.
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Product-Led Onboarding: 8 Best Practices
Learn how to scale user onboarding while guiding new customers to realize value quickly with a product-led onboarding framework.
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Build vs. Buy: What’s Best for SaaS User Onboarding?
Compare the pros and cons of building your user onboarding experience in-house vs. implementing a third-party solution to manage your new user experiences.
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How to Improve Feature Adoption
Learn how to launch new features, promote them to users, and drive adoption with in-app strategies.
BEST-IN CLASS SOLUTIONS
Recognized by
industry leaders
Software Clicks Better With Whatfix
In-app guidance. Hands-on simulations. Actionable analytics. One unified, AI-powered platform to drive adoption and maximize ROI.