Accelerate User Onboarding With Product-Led Experiences

With Whatfix’s user onboarding software, engage new users and drive retention with personalized in-app guided experiences like Product Tours, Task Lists, Flows, and more.

whatfix-for-user-onboarding
Trusted digital adoption partner of Fortune 1000 companies

All-in-One User Onboarding Software

Create personalized onboarding experiences, support users with in-app guidance, and track new user activity with Whatfix.

Guidance

Reduce time-to-value for new users

Accelerate new user onboarding, drive feature adoption, and deliver personalized communication to drive new user adoption and retention.

User Onboarding - Reduce time-to-value for new users
User Onboarding - Provide proactive self-service support

Support

Provide proactive self-service support

Support new customers at the moment of need with Self Help, an in-app resource center that integrates with your knowledge repositories and allows new users to search for any issues they’re facing, reducing the burden on your support teams.

Analytics

Analyze product usage and identify onboarding friction

Track any user event, benchmark time-to-value, uncover dropoff areas in your onboarding flows, and take a data-driven approach to user adoption.

User Onboarding - Analyze product usage and identify onboarding friction
User Onboarding - Centralized new user feedback with in-app surveys

Surveys

Centralized new user feedback with in-app surveys

Build and launch in-app surveys to understand customer sentiment, manage feature requests, personalize onboarding, and close the feedback loop.

The Whatfix Platform

Analyze. Create. Engage.

Whatfix is an AI-powered, pure-play digital adoption provider. Trusted by 700+ organizations, Whatfix strives to make technology user-centric, rather than making people technology proficient, with its line of products.

Digital Adoption Platform

Engage users in the flow of work and eliminate task friction with contextual in-app guidance and embedded workflow support.

Mirror

Easily create sandbox environments of web applications to provide hands-on user training in a risk-free environment, accelerating time-to-proficiency.

Product Analytics

Analyze how users engage with applications, tasks, and workflows with no-code event tracking for a data-driven approach to digital adoption.

User Onboarding Clicks Better With Whatfix

See why Fortune 1000 enterprises and product-led growth companies choose Whatfix as their user onboarding and adoption partner.

No-code content editor

Easily create on-brand in-app guidance and user onboarding flows contextualized to end-user roles with Whatfix Studio.

Analyze and engage in one platform

Capture user events and analyze product usage to identify areas of friction. Take a data-driven approach to creating new in-app content and improving product-led experiences within a single platform.

AI-powered

Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app tasks based on user input, and more.

Auto-translate your in-app content

Translate your in-app content to 70+ languages automatically without recreating user experiences.

Deploy on any application type

From desktop, mobile, or web apps, Whatfix can be deployed on any type of application.

Customer-centric approach

Our digital adoption experts help you drive outcomes, from dedicated onboarding, post-deployment content author training, 24/5 support, our customer community, and Center of Excellence.

Louanne Takealot.com Headshot
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With Whatfix, Takealot has enabled its sellers to make their first sale with frictionless product-led portal onboarding, keep up with advanced seller portal features and selling techniques with in-app communication, and overcome support issues with self-guided experiences.

 

Louanne Reynolds

Read the success story →

83%

Faster time-to-value for new marketplace sellers.

DAP-guide
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Product-Led Onboarding: 8 Best Practices

Learn how to scale user onboarding while guiding new customers to realize value quickly with a product-led onboarding framework.

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Build vs. Buy: What’s Best for SaaS User Onboarding?

Compare the pros and cons of building your user onboarding experience in-house vs. implementing a third-party solution to manage your new user experiences.

Read the article now → 

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How to Improve Feature Adoption

Learn how to launch new features, promote them to users, and drive adoption with in-app strategies.

Read the feature adoption article → 

BEST-IN CLASS SOLUTIONS

Recognized by
industry leaders

Software Clicks Better With Whatfix

With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.

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Boost User Adoption by 40%

In-app guidance. AI-powered workflow support. App usage analytics.
Get a Whatfix Demo