Trusted partner of life science organizations
Accelerate User Adoption & Maximize ROI for Pharma Applications
With Whatfix for Pharma & Life Science applications, support users in the flow of work, maximize usage, and create frictionless workflows.
Maximize technology ROI and achieve business outcomes with frictionless pharma and life science workflows.
Accelerate life science application onboarding and maximize adoption with in-app guidance
Reduce application time-to-proficiency and enable software end-users with contextual, guided in-app experiences like Flows, Task Lists, and Smart Tips to improve productivity, drive adoption, and achieve life science outcomes.
Support life science application users in the flow of work and drive productivity
Whatfix enables end-users to complete pharma-related tasks such as tracking change requests, preparing regulatory submissions, logging quality events, and generating contracts with in-app performance support at critical moments – eliminating friction, reducing errors, and improving process governance.
Overcome end-user friction and optimize pharma and life science processes
With Whatfix Guidance Analytics, analyze how pharma application end-users engage with your Whatfix-built in-app content, like Task List completion rates, Flow dropoffs, and Smart Tip views. With Product Analytics, capture and analyze pharma end-user behavior and adoption without engineering support, including user actions, attributes, event tributes, and auto-capture to better frictionless pharma and life science application experiences and workflows. Use analytics to identify friction points, error-prone processes, and critical points within the pharmaceutical quality management (QM) process. Enhance risk management by seamlessly integrating just-in-time guidance into the flow of work.
Pharma Software Clicks Better With Whatfix
See why Fortune 1000 life science companies choose Whatfix as their digital adoption partner.
No-code content editor
Create contextual in-app guidance and support content tailored to end-users roles and life science industry needs with Whatfix Studio.
Deploy on any application type
From desktop, mobile, or web apps, Whatfix can be deployed on any type of life science application.
Immerse life science users with hands-on training
Create replica sandbox environments of your pharma applications for hands-on training without risking live software usage.
Analyze and engage in one platform
Capture user events and usage data to identify areas of friction and take a data-driven approach to new in-app guidance, and improve life science experiences within a single platform.
AI-powered
Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app tasks based on user input, and more.
Customer-centric approach
Our digital adoption experts help you drive outcomes, from dedicated onboarding, post-deployment content author training, 24/5 support, our customer community, and Center of Excellence.
See why customers love Whatfix
“Whatfix reimagines our training. It supports in-application guidance across any interface and platform. And it’s so easy to update materials that we can, at last, keep pace with the system changes. Looking back, Whatfix was one of the best decisions we have made.”
Abby Essing
Sr. Manager, Operations Services at Renewable Energy Group, Inc.
“The problem with any system training is that it’s really hard to tailor training based on user roles. With Whatfix, you have the opportunity to instantly access information, rather than wait until a subject matter expert is available.”
Nichola Holdship
People Development Manager at Acorn Recruitment
“The interactions with the Whatfix team immediately made it clear they were interested in being true partners and not just vendors offering a transaction engagement. If we are going to spend time and money with a vendor, we need to know we are on the same team, not working against each other.”
Ash Shepherd
Chief Product Officer at NTEN
“Cybersecurity is vital – but it’s also vital to get it right. With in-app guidance, we can help the next generation of Sophos customers secure their future.””
Remi Preghenella
Director of Product Documentation and Digital Adoption at Sophos
“Whatfix is the ideal DAP for agile, customer-centric insurance organizations like Sentry. The difference is that people love using Whatfix. You don’t need technical skills to create and deploy content, it’s packed with innovation, and we can integrate it quickly across almost our entire application portfolio.”
Colleen Behnke
Learning and Performance Specialist, Sentry Insurance
“The in-system training is a game changer. Whatfix really helped us move the needle toward using more current and innovative training solutions. We strongly value innovation as an organization and that includes innovating the way we learn.”
Jill Busch
Director of Learning and Development at Manpower
GUIDE
What Is a Digital Adoption Platform?
See why IDC predicts that by 2027, 80% of G1000 organizations will mitigate technical skills shortages and conduct employee upskilling with a DAP in our ultimate guide.
WHITEPAPER
Learn how to create an enterprise business case for pitching a DAP investment to key stakeholders.
REPORT
Read why Forrester named Whatfix a leader in its most recent Forrester Wave™ report.
Software Clicks Better With Whatfix
With the AI-powered Whatfix DAP, you can create in-app guidance, support users in the flow of work, and analyze application usage.
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