Implementing new technology is a common practice for enterprise businesses, and many turn to digital adoption platforms (DAPs) to ensure employees learn to use the new applications successfully. Seventy percent of surveyed enterprises agree that implementing a digital adoption platform will increase adoption (and, therefore, ROI) of new technology.
The same survey found that 50% of enterprises have adoption rates below 90%, which means finding the right DAP is especially important. But with so many different options to sort through, it can be difficult to determine which is the best to boost adoption within your own business.
To help with your decision, we’ll look at the features and pricing for AppLearn, a prominent DAP, and break down the differences between some of its top competitors. With our feature comparison table, you can easily find the tool with the right features for your needs.
AppLearn is a digital adoption platform (DAP) aimed at enterprise businesses. It offers in-app assistance to guide users and help them learn the new technology. It also has analytics and feedback features to monitor user progress and make adjustments based on survey responses and where people are getting stuck in the application.
AppLearn is mainly designed for increasing internal enterprise software adoption. It has features for training and guidance, in-app communication, and usage analytics, all geared toward improving employee training, not customer product adoption.
AppLearn’s most prominent features include:
- Trails: Trails are guided in-app walkthroughs that take users step-by-step through different parts of the application. Each Trail includes a checklist showing the steps the person will go through as they learn the feature, plus detailed guidance and instructions as the user moves through each step.
- Training pages: Training pages are a searchable collection of training content. Using AppLearn, you can create different types of content and specify access by user or team so that employees aren’t overwhelmed by unnecessary information. The Split Screen module offers relevant training content in-app based on the user’s role.
- Smart pages: This is a pop-up messaging and alert feature for communicating with users. You can embed videos, images, or links to other content in the pop-up.
- Core analytics: Core analytics allows you to track user paths and content engagement to watch for potential adoption issues. You can access all analytics from a central dashboard. AppLearn also offers advanced analytics that includes third-party integrations and the ability to create and track project objectives and key results (OKRs).
- Feedback collection: AppLearn allows you to send surveys in-app. Build user segments, so employees only receive the most relevant surveys for their role and app usage.
AppLearn’s features work across mobile, tablet, desktop, and browser-based applications.
AppLearn does not list any pricing on its page. Instead, it offers links for requesting a product demo or contacting the AppLearn team directly.
AppLearn promotes its features as “modules.” The platform can be customized and priced according to which features you want. Rather than having tiered plans with set pricing and pre-established features, pricing is custom.
5 AppLearn Alternatives
To help you make a fully informed decision about the right tool for your business, we compared five top AppLearn competitors. You can quickly see differentiating features and use the cross-company comparison table to find the product with the most relevant features for your team.
AppLearn Vs. Whatfix
However, Whatfix has higher ratings on Gartner Peer Insights and G2, especially for ease of setup and quality of customer support.
While AppLearn is focused almost entirely on employee training, Whatfix offers solutions for both internal- and customer-facing applications.
Why Choose Whatfix over AppLearn
Though Whatfix and AppLearn share basic training and analytics capabilities, Whatfix has several differentiating features that make it a more widely applicable and versatile option:
- See Live button: This link takes users directly from content in your knowledge base or learning management system (LMS) to in-app walkthroughs.
- Auto-update content: With Whatfix, you can quickly and easily update your content across all locations and formats from a central editor without having to manually switch between different platforms.
- Content aggregation: Whatfix crawls your knowledge base and automatically pulls existing content into the in-app self-help menu. There, it is easily searchable alongside newly-created content.
- Open ecosystem: Whatfix integrates with all of your apps, tools, and analytics platforms. The company offers 50+ APIs, so you can integrate front- and back-end software.
Whatfix also has the advantage of years of experience. AppLearn is a relatively new tool, and on some sites, such as Capterra, it has no user reviews at all. Whatfix is a pioneer in the digital adoption solutions category. It is well-established and works with many significant enterprise businesses.
AppLearn Vs. WalkMe
As one of the first digital adoption platforms, WalkMe is better established than AppLearn. However, AppLearn is rated easier to set up and use by G2 reviewers. Both platforms have similar features: you can create step-by-step walkthroughs and pop-up tips to guide users and offer extra context or information to assist them in their task. WalkMe has a more robust analytics setup and offers options for user segmentation.
AppLearn Vs. UserIQ
AppLearn and UserIQ offer training and engagement features like guided tours, pop-up announcements, and in-app surveys. UserIQ is more focused on customer success, not employee training. It has features geared towards increasing customer engagement, such as product tours and direct in-app messaging. UserIQ also has more analytics capabilities. AppLearn, on the other hand, has a better selection of training and guidance features.
AppLearn Vs. SAP Enable Now
SAP Enable Now is a training and content management platform. Like AppLearn, it enables you to create step-by-step walkthroughs and other training content that users can access from within the application. Both tools work across multiple types of applications, including mobile, web-based, and desktop.
Although AppLearn and SAP Enable Now are both employee training tools, Enable Now offers more to support for ongoing training. For example, you can use SAP Enable Now to build eLearning courses for employee skills development.
AppLearn Vs. Pendo
Pendo emphasizes analytics and in-app surveys and messaging. Unlike with AppLearn, with Pendo you have access to a variety of feedback options without having to add on separate modules. Pendo also has a product roadmap feature for planning new features and scheduling rollouts. Although it offers some training and guidance options, Pendo is customer-focused, and these are mainly limited to product tours and pop-up alerts. AppLearn offers more features for employee training.
AppLearn Competitors Comparison Table
|Product Features||AppLearn||Whatfix||Pendo||SAP Enable Now|
|1||Create guided product tours for customer onboarding||✅||✅|
|2||Create guided walk-throughs for employee-facing applications||✅||✅||✅|
|3||Leverage user segmentation to create walk-throughs for specific roles and personas||✅||✅||✅||✅|
|4||Take users directly from knowledge base or LMS content to in-app walkthroughs||✅|
|5||Directly integrate the DAP with your LMS to track user progress through courses/training modules||✅|
|6||Create pop-up tips to help with data entry or highlight new features||✅||✅||✅||✅|
|7||Include links in your pop-ups to internal content or external sites||✅||✅||✅|
|8||Train users and gather insights on mobile applications||✅||✅||✅||✅|
|9||Train users and gather insights on web-based applications||✅||✅||✅||✅|
|10||Train employees to use major platforms like Salesforce and Workday||✅||✅||✅|
|11||Automatically incorporate existing training content into your in-app self-help menu||✅|
|12||Automatically generate content in multiple formats to suit different learning styles||✅|
|13||Create content with no coding or technical background||✅||✅|
|14||Communicate directly with users via in-app messaging||✅||✅||✅|
|15||Collect feedback from users with in-app surveys||✅||✅||✅||✅|
|16||Leverage usage analytics to see where people are encountering issues while using the product||✅||✅||✅||✅|
|17||Track the types of support queries users search for, and whether they find answers to their questions||✅|
|18||Use the self-hosted option instead of the cloud-based one for added security||✅||✅||✅|
|19||Integrate training into any platform or application||✅|
Choose the Best AppLearn Alternative
Whether you’re looking for a tool to help increase adoption of customer-facing applications or to improve employee training (or both), Whatfix can help. Its unique features, including flexible deployment models and an open ecosystem for integrations, ensure that you can build and deploy the guidance you need on any application.