5 Appcues Alternatives and Competitors
We narrowed the long list of Appcues competitors to five. The comparison table below helps you quickly see which option checks off the right boxes for your company. Use this information about Appcues, Whatfix, Pendo, WalkMe, UserIQ, and Userpilot to compare features and simplify your search for the right DAP.
Appcues vs. Whatfix
The Whatfix DAP is a top alternative to Appcues for specific user onboarding needs and more. Each solution offers in-product surveys, usage analytics, and the ability to create guided product walkthroughs. However, there are areas where the Appcues offering isn’t as robust. For example, Appcues has a limited set of patterns for building product tours.
Why Choose Whatfix Instead of Appcues
Appcues doesn’t match the versatility Whatfix offers in supporting employee training for internal applications. But there are a few notable differentiators specific to user onboarding, including:
- Intelligent Segmentation: Automatically contextualize product guidance based on location without having to configure any rules or branching logic.
- Omnichannel Content Integration: Bring existing knowledge assets into an application and auto-generate content in a variety of formats, like video, PDFs, and slideshows. SCORM and xAPI compliance ensures walkthroughs display in your knowledge bases and learning management systems (LMSs).
- Open Ecosystem: Use 50+ exposed APIs to integrate Whatfix with your existing tools. This can consolidate reporting in your analytics platform by combining product usage data with Whatfix analytics.
- Professional Services: Accelerate ROI by leveraging professional services to outsource the authoring and management of user onboarding and employee training content.
Unlike Appcues, Whatfix is compatible with HTML structures like iframe, frameset, shadow DOM, and SPAs. This depth of technology is one reason why Whatfix has become a trusted digital adoption solution at the enterprise level, as well as for smaller organizations.
Appcues vs. WalkMe
WalkMe is a more comprehensive DAP compared to Appcues. It supports both employee training for internal tools and user onboarding for your products. Appcues is cheaper and easier to use, making it a more popular solution for smaller organizations. But WalkMe’s wide range of content authoring elements is better suited for enterprise-level organizations that have more extensive developer resources than other Walkme alternatives.
Appcues vs. Pendo
Appcues and Pendo are similar in that they both focus on driving product adoption among customers. They provide many of the same features, including in-app surveys and feature walkthroughs that fit in natively with your product design. But where Pendo differs is in its analytics focus. With more robust data analysis features, Pendo positions itself more effectively for the enterprise market than other Pendo competitors. However, G2 reviews cite Appcues as easier to use and better for support, making it more appealing to smaller organizations.
Appcues vs. UserPilot
Userpilot is another DAP that focuses solely on customer onboarding, making it a more direct Appcues competitor compared to more versatile options that also work for internal applications. User segmentation and in-app targeting are stronger with Appcues. However, Userpilot’s lower price tag and customizability make the product a stronger solution among SMBs.
Appcues vs. UserIQ
UserIQ promotes itself as a customer success platform rather than a DAP. However, both Appcues and UserIQ offer features that aim to improve customer onboarding experiences. Appcues’ product-led growth platform has a more robust onboarding feature set and is able to deliver ROI faster than UserIQ. But UserIQ provides deeper customer engagement and success analytics as well as improved targeting for user segmentation.