Introducing Mirror: Application Simulation Software for Hands-on User Training Learn More →
Digital adoption platforms are not the same. While DAPs share similar features, there are core functionality and differentiators that make Whatfix the most trust digital adoption partner – from its patented technologies, advanced workflow guidance, customer-centric approach, multi-product offering, and support for any type of application or use case.
![]() | Easy no-code content creation and management Content authors effortlessly create and maintain contextual in-app guidance across any application with a no-code visual editor and powerful element detection capabilities. |
![]() | Adoption anywhere on desktop, mobile, and web apps Whatfix supports in-app content creation on desktop, mobile, and web applications. iFrames and Citrix-built apps are supported, and our DAP for Mobile is purpose-built for optimal mobile experiences. Whatfix’s end-to-end DAP solution provides bespoke, custom solutions specific to any application. |
![]() | Your dedicated DAP partner Whatfix provides comprehensive, white-glove customer onboarding and success services for every customer. This includes a dedicated customer success manager, a DAP program manager, content authoring support, Whatfix University, and certification programs. |
![]() | More than DAP Whatfix is more than a DAP. Product Analytics enables organizations with no-code event tracking and Mirror provides virtual, hands-on user training via replicate sandbox environments. |
![]() | Limited element detection and basic in-app guidance functionality Userlane falls behind Whatfix in terms of advanced in-app guidance features. Userlane lacks multi-flow path functionality and is limited in capturing unique element attributes from applications makes it struggle detecting changes in element location – meaning complex processes for content creators that requires additional CSS selector knowledge. |
![]() | Only supports web-based applications. Userlane only supports web-based applications limiting the scope of your DAP program. It lacks support for mobile apps, desktop applications, iFrame, and Citrix-built apps. |
![]() | Not SCORM or xAPI compliant Userlane is not SCORM & xAPI compliant, hindering the tracking of learning activities and integration into graded courses in your Learning Management Systems (LMS). Whatfix is the only SCORM and xAPI-compliant DAP on the market. |
![]() | No sandbox environments for hands-on training Whatfix is the only DAP that provides organizations with a no-code tool for quickly create replicate sandbox environments of your enterprise software, allowing you to conduct beta user tests and train users without impacting your operations and application data. |
![]() | WALKME | PENDO | APPCUES | USERPILOT | USERLANE | |
In-App Guidance | ||||||
No-code content editor | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
In-app resource center & knowledge aggregation | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
Field validation | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
Auto translation | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
Surveys and polls | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
Usage analytics | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
Export content to PDFs, video, LMS | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
Create sandbox environments for user training | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
Desktop support | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
Mobile support | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
Citrix-app support | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
SCORM compliant | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
Product Analytics | ||||||
No-code custom event tracking | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
Auto capture basic user events | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
User funnels and journeys | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
Cohorts | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
Real-time & retroactive data | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
AI-powered insights | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
Customer-Centric Approach | ||||||
Dedicated CSM for all customers | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
Content author training | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
DAP program manager | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
24/5 support | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |